Archived listing. The details below describe a past opening.
Job summary:
We are looking for an enthusiastic server to join our waitstaff crew to provide an excellent guest dining experience.
Responsibilities:
- Welcome guests with a friendly demeanor.
- Assist in seating guests and provide them with menus when a host/ess isn’t available.
- Provide water, drinks, food, etc.
- Communicate any specials or promotions.
- Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
- Take accurate food and beverage orders from guests and enter them into the POS system.
- Make recommendations based on guests' preferences and dietary restrictions.
- Answer any questions regarding the menu, including allergies or special requests.
- Coordinate with the kitchen/bar staff to ensure orders are prepared and delivered on time and together.
- Serve food and beverages promptly and efficiently, ensuring accuracy, consistency and proper presentation with proper timing/coursing so the entire table is served within a reasonable time frame.
- Check on guests during their visit to ensure satisfaction and address requests/concerns.
- Refill drinks, pre-buss, and reset tables to maintain a clean and organized dining area.
- Work in conjunction with support staff (bussers/runners), when scheduled, to provide a seamless dining experience for the patron.
- Provide attentive and personalized service, anticipating guests' needs.
- Handle guest complaints or concerns professionally and bring issues to management when necessary.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
- Present bills to guests and handle payment transactions accurately and quickly.
- Communicate effectively with team members to facilitate a positive working environment.
- Assist colleagues during busy periods or when needed.
- Participate in pre-shift meetings and training sessions as required.
Qualifications
- Previous experience (2+ years) in a restaurant or customer service role is preferred.
- Applicants must be 18+ due to gaming/gambling industry involved.
- Excellent communication and interpersonal skills.
- Positive attitude, enjoyment of hospitality industry.
- Ability to work in a fast-paced environment while maintaining composure.
- Strong multitasking and time management abilities.
- Attention to detail, ensuring accurate order-taking and payment processing.
- Previous POS experience preferred (Toast)
- Knowledge of food and beverage menus, including dietary restrictions and allergies.
- Basic math skills for handling payments and calculating tips.
- Flexibility to work in shifts, including days, evenings, weekends, and holidays.
- Physical stamina to stand, walk, and carry trays for extended periods.
- Ability to lift 25-50 lbs. at times.
- Ability to pass a corporate background check.
- Ability to obtain required licensing.
- Due to State licensing regulations applicants must be at least 18 years of age.