Full-time > Direct hire > 100% Remote (USA)
Overview:
Join our dynamic team as an Implementation Database Analyst, responsible for seamlessly migrating customer data, configuring SQL High Availability, and managing database operations in a Windows environment. This role involves ETL operations, data loading into the Spok database, troubleshooting database issues, and ensuring the successful implementation of HL7 – ADT patient feeds.
Required Duties and Responsibilities:
Database Administration:
>Configure SQL/Oracle products. >Assist Support in resolving database issues. >Research and integrate new SQL/Oracle products with Spok's offerings.
Loading Customer Data:
>Migrate data from old applications to the new environment. >Load customer data into the Spok schema during implementation or upgrades. >Develop and install customer data interfaces (Spok SQL product).
Maintaining Customer Data:
>Troubleshoot customer data interfaces. >Perform data cleanup, manipulation, removal, and review within the Spok product schema. >Extract data for customer and internal reviews.
Customer Relations:
>Collaborate with customers to address database and data-related issues. >Explain database functionality and coordinate database and data projects.
Communication:
>Collaborate with different Spok departments to comprehend roles and performance requirements. >Provide timely follow-ups to ensure project completion and customer satisfaction.
Documentation:
>Develop and maintain process, standards, and upgrade documentation. >Prepare documentations for effective operational continuity.
Required Education, Skills, and Experience:
>Bachelor’s degree in computer science and 2-4 years of relevant experience, or equivalent combination of education and experience. >3+ years of SQL (required); Oracle experience is a plus. >Customer service-oriented with strong analytical and problem-solving skills. >Excellent oral and written communication skills. >Ability to work collaboratively in a team and maintain composure in stressful situations. >Demonstrated leadership skills and a proactive problem-solving approach. >Willingness to work outside normal hours, including early mornings and weekends.
Technical Requirements:
>Strong knowledge of T-SQL, PL/SQL. >Experience working with Microsoft SQL Server/Oracle databases, and a good understanding of database design principles. >Knowledge of SQL programming and ability to write complex queries.
Salary range: 80-90k + bonus