Spartan Carrier Group is seeking a hands-on Field Operations Supervisor to oversee daily shift operations across multiple terminals. This role combines field supervision and dispatch responsibilities, ensuring efficient route execution, on-time departures, driver support, asset readiness, and compliance with company and DOT standards. The position serves as the primary on-shift contact for drivers, maintenance, and terminal teams and may require travel between terminals.
Key Responsibilities
Dispatch & Field Operations
- Develop and maintain shift dispatch plans, including accurate updates to the Dispatch Planner and Trips Board.
- Assign drivers, tractors, trailers, and routes while ensuring on-time departures and delivery execution.
- Cover open routes and staffing shortages, including driver call-offs and no-shows.
- Conduct yard audits and work directly with drivers and terminal teams to maintain operational efficiency.
- Manage route changes, breakdowns, delays, and other service disruptions to protect customer commitments.
- Communicate operational updates and shift handoffs.
Safety & Compliance
- Monitor ELD, Hours of Service (HOS), and DOT compliance.
- Audit driver inspections and conduct facility and yard walk-throughs.
- Enforce PPE, safety procedures, and company policies.
- Document and escalate accidents, incidents, and compliance concerns.
- Prepare for weather-related and seasonal operational risks.
People & Asset Management
- Build positive driver relationships, provide real-time coaching, and reinforce performance expectations.
- Document driver feedback and disciplinary matters as needed.
- Maintain accurate tractor and trailer records in Fleetio and Alvys.
- Ensure equipment is clean, road-ready, and properly maintained.
- Coordinate road calls, repairs, and scheduled maintenance.
Qualifications
Required
- 3+ years of trucking, transportation operations, dispatch, or fleet supervision experience.
- Working knowledge of DOT regulations, HOS, and ELD systems.
- Experience with route planning, driver assignments, and equipment coordination.
- Strong problem-solving, decision-making, and communication skills.
- Proficiency with dispatch/fleet software and basic spreadsheets.
- Flexibility to work scheduled day, night, weekend, and holiday shifts.
Preferred
- Supervisory or team leadership experience.
- Experience with Alvys, Fleetio, or similar transportation management systems.
- Multi-terminal or dedicated-route operations experience.
Working Conditions
- Shift-based work at a terminal, with regular time in the yard.
- Must be able to travel to support general terminal operations as needed.
- Outdoor work in all weather conditions during yard audits and walk-throughs.
- Must follow all PPE and site safety rules.