Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
***** For external applicants only:(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Ohio.(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inpersonand not selected for the Operations Agent position at CLE within the last 12 months.*****
Pay & Benefits:
Pay of $21.01 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
- Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents
- Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
- Explore more benefits you'll love: https://careers.southwestair.com/benefits
Looking for a role where you help flights take off safely and on time? Join our
Op
erations Agents at the gate and be the reason flights run smoothly.
You'll
help Customers board, check flight details like weight and balance, and talk with other airport Teams to keep things running smoothly. Every day,
you'll
help our flights stay on schedule and make sure our
Customers
feel cared for and our Crews have what they need. Whether
you're
new to aviation or looking to grow, this role gives you the chance to learn and be part of something big. See what a day as an
Op
erations Agent looks like:
swa.is/DayWith
Op
sAgent
Additional
details
This is a part-timeopportunity. At Southwest, Part-Time Employeesgenerally work32 hours over 5 days, but schedules aredeterminedin accordance witha seniority-based bidding process.
New Hires will complete 4-6 weeksof training.Training will consist of8-hoursof classroom or on-the-job training over 5 days each week.
After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime isrequiredto support flightoperations, but there are alsoopportunities to trade shifts and find a schedule that works for you.
U.S. citizenship or current authorization to work in the U.S.requiredand no current orfuture workauthorization sponsorship available.
Learn more about becoming anOperations Agent and the FAQs:careers.southwestair.com/operations-agent-workgroup<