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Added 19 mins ago
Customer Service Tier I - IPCTS
Sorenson Communications, LLC
Salt Lake City, UT
Must have a solid comprehension of and ability to use computers in an MS Windows environment
Added 1 hour ago
Account Manager
Sorenson Communications, LLC
Seattle, WA
Must have a reliable, licensed and insured vehicle available at all times · Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties
Added 6 hours ago
SC
Sign Language Interpreter - VRS - Part Time - Salt Lake City
SORENSON COMMUNICATIONS, LLC
TAYLORSVILLE, UT
- Part-time
Added 1 day ago
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Sorenson Communications, LLC
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Must have a reliable, licensed and insured vehicle available at all times
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Sorenson Communications, LLC
Tulsa, OK
- Full-time
Must have a reliable, licensed and insured vehicle available at all times
Added 3 days ago
Business Growth Account Manager (Bilingual English/Spanish)
Sorenson Communications, LLC
Tucson, AZ
Must have a reliable, licensed and insured vehicle available at all times · Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties
Added 3 days ago
IT Ops Spec
Sorenson Communications, LLC
Salt Lake City, UT
Added 3 days ago
Central Scheduler
Sorenson Communications, LLC
Salt Lake City, UT
Must have professional and courteous telephone and electronic communications presence
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Data Engineer II
SORENSON COMMUNICATIONS, LLC
SALT LAKE CITY, UT
Added 4 days ago
SC
Installer/Trainer Part Time
Sorenson Communications, LLC
Remote, United States
- Part-time
Added 4 days ago
SC
Sign Language Interpreter VRS Part Time Rochester, New York
Sorenson Communications LLC
ROCHESTER, NY
- Part-time
Added 5 days ago
Senior Software Engineer - Android
SORENSON COMMUNICATIONS, LLC
TAYLORSVILLE, UT
Added 6 days ago
Business Growth Account Manager
Sorenson Communications, LLC
Columbia, SC · Charleston, SC · Florence, SC
Must have a reliable, licensed and insured vehicle available at all times · Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties
Added 6 days ago
SC
ASL Technology Research Internship - ASL Linguistics (6 mont
SORENSON COMMUNICATIONS, LLC
TAYLORSVILLE, UT
- $20 to $30 USD / hour
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Senior Software Engineer II - Android
SORENSON COMMUNICATIONS, LLC
SALT LAKE CITY, UT
Added 7 days ago
Videophone Customer Care Agent, Tier 1 (Remote)
Sorenson Communications, LLC
Salt Lake City, UT
Candidate must have professional and courteous phone and electronic communications presence · Employees must have a solid basic comprehension and application with using computers in an MS Windows environment
Added 7 days ago
Sign Language Specialist
SORENSON COMMUNICATIONS, LLC
SALT LAKE CITY, UT
Added 8 days ago
SC
Installer/Trainer Part Time
Sorenson Communications, LLC
Bakersfield, CA
- Part-time
Must possess and maintain a valid driver's license and satisfactory driving record
Added 12 days ago
Account Manager
Sorenson Communications, LLC
San Jose, CA · Pleasanton, CA · Oakland, CA
Must have a reliable, licensed and insured vehicle available at all times · Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties
Added 12 days ago
Account Manager
Sorenson Communications, LLC
Eugene, OR · Springfield, MO
Must have a reliable, licensed and insured vehicle available at all times · Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties
Added 13 days ago
Field Installer/Trainer
Sorenson Communications, LLC
Orlando, FL
Must have Sorenson Communications selected as their default provider (with an active Local Number) for work VP and mobile devices
Added 14 days ago
Account Manager (Bilingual, Spanish)
Sorenson Communications, LLC
Naples, FL
Must have a reliable, licensed and insured vehicle available at all times · · Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties
Added 14 days ago
Field Installer/Trainer
Sorenson Communications, LLC
Cleveland, OH
Must have Sorenson Communications selected as their default provider (with an active Local Number) for work VP and mobile devices
Added 15 days ago
Business Growth Field Trainer
Sorenson Communications, LLC
Billings, MT · Great Falls, MT · Helena, MT
Must have a reliable, licensed and insured vehicle available at all times · Must have a PC (not a mac) and a high speed internet connection to perform essential job duties
Added 15 days ago
Business Growth Account Manager (Bilingual Spanish/English)
Sorenson Communications, LLC
New York, NY · Manhattan, NY · Brooklyn, NY
Must have a reliable, licensed and insured vehicle available at all times · Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties

Sorenson Communications, LLC

Account Manager

Seattle, WA, United States

Apply on recruiting2.ultipro.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Base salary plus commission

Additional Compensation through commission (Commission to be discussed at point of offer)

Job Summary

Help make a difference!

CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement.

Essential Duties and Responsibilities

Generate leads by demonstrating the CaptionCall phone and service to directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators.
Manage a territory through in-person interactions, presentations and events using direct sales methodologies
When assigned, work with Hearing Care Professionals on the patient certification and referral process
Represent CaptionCall at various events as assigned
Adhere to strict compliance policies set by the company
Utilize company CRM to log daily activities
The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Other duties as assigned

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: 0-25%

Education

Minimum: High School Diploma or GED

Knowledge, Skills, and Abilities

Provide excellent customer service
Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management
Ability to work evenings and weekends as needed
Ability to drive and travel via air as needed
Ability to tailor to unique needs of individual healthcare professionals
Must be able to comfortably and clearly present to large and small groups.
Must be able to adapt to various sales situations and environments
Must be reliable, organized and punctual
Must be able to work independently
Ability to effectively communicate in English through reading, writing, speaking and listening
Outside Sales or similar experience
Familiarity with assistive devices for the hearing impaired is a plus
Experience working with senior citizens
Basic computer knowledge and experience

Working Conditions and Physical Requirements

Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
Possess and maintain a valid driver license
Maintain a good driving record
Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.
Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
Positive attitude, team player, good interpersonal communication skills and able to work across company departments.

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Company Summary

Our Mission…Leveraging the Power of Language, we connect lives and enrich the human experience.

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.

Apply on recruiting2.ultipro.com About employer

More about this job

Skills

Customer service
Hearing loss
Recruitment
Presentation skills
Sales
Regulatory compliance
Work independently
Communication skills

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