About Social Factor
Helping brands and events engage fans, manage communities, and turn online interactions into authentic conversations.
- Industry
- Marketing Services
- Company size
- 51-200 employees
- Headquarters
- Fort Worth, TX
- Founded
- 2011
- Company type
- Privately Held
Social Factor helps brands and live events connect with audiences in authentic, meaningful ways. Our team delivers human-led social operations 24/7/365, combining expertise in community management, moderation, social listening, live event engagement, platform optimization, and full social strategy.
We support brands with audits, governance frameworks, Centers of Excellence, and reporting, turning social interactions into actionable insights and measurable growth. With multilingual capabilities, private ownership, and streamlined processes, we provide agile solutions without the bureaucracy of larger firms.
From high-volume events to everyday engagement, Social Factor ensures your social presence is active, compliant, and impactful, building authentic connections, protecting your brand, and maximizing ROI across every channel.
Specialties
- Social Care
- Data and Analytics
- Channel Strategy
- Content Strategy
- Social Media Governance
- Social Media Platform Optimization
- Community Management
- Social Media Moderation
- Virtual Event Chat Moderation
- Virtual and Hybrid Event Production
- Social Listening
- Predictive Analytics
- ROI Modeling
- Social Media Management
- Ratings and Review Management
- Social Commerce
- Employee Advocacy
- Influencer Marketing
- Media Intelligence
- Consumer Intelligence
- User Generated Content
- Consumer Insights
- Social Media Monitoring
- Social Media Strategy
- Content Moderation
- Facebook Moderation
- Social Media Analytics and Reporting
- Crisis Management
- Community Engagement
- Live Event Management
- Regulated Industry Services
- Instagram Moderation
- and TikTok Moderation
Company locations
1227 W Magnolia Ave, Suite. 300, Fort Worth, TX 76104, US
Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.
Business areas
- Advertising
On LinkedIn
- Followers
- 5,982
- People linked to this company
- 90
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
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Employer category
Other employer
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