Description
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for an Education and Learning Services Associate to join our team in Chicago or Washington DC.
At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.
What You Will Do
- Work in a multi-client environment and assist with the education aspects of program planning for 3-5 clients.
- Help run webinars, online courses, podcasts and live recordings at confernces, using web-conferencing, eLearning and recording tools (training provided)
- Coordinate with speakers, volunteers and association members by answering questions, sharing deadlines and keeping projects on track
- Support conference education, including speaking travel and logistics
- Assist with certification programs, including applications and communication with testing vendors
- Draft content for client newsletters and emails, prepare meeting agendas and take meeting minutes
- Gather and summarize session evaluations
- Process speaker honoraria and expense reimbursements
This Role Might Be for You If…
- You are highly detail oriented with strong multi-tasking and time management skills, including the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines
- You have the ability to work both independently and in a team-oriented, collaborative environment
- You posses strong written and oral communication skills
- You have applicable analytical and problem-solving skills
- You pick up new software quickly and enjoy learning new tools
- You're curious about education, events and nonprofit work
- You have the ability to travel 15-20%
Basic Qualifications
- Bachelor's degree from an accredited four-year institution
- 0-2 years of experience; internships; part-time jobs, campus leadership and volunteer work all count
Preferred Qualifications
- Relevant internship experience or employment is highly preferred
- Experience in the association space is highly preferred
- Experience organizing and setting up meetings (conference calls, online, in person) is a plus
- Database management experience is a plus
- Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday. Employees will work a standard 40-hour week, with the possibility of additinal hours based on project deadlines.
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $50,000 for Chicago and $53,000 for Washington, DC.
Equal Employment Opportunity
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.