Description
Position Summary: The Warehouse Manager is responsible for overseeing all aspects of warehouse operations, ensuring the efficient management of inventory, shipping, and receiving processes. This role entails leading a team of warehouse staff to achieve operational objectives while maintaining a safe and organized work environment. The Warehouse Manager will implement the best practices to optimize workflow, reduce operational costs, and improve productivity. In collaboration with other departments, the Warehouse Manager will ensure timely and accurate fulfillment of orders, monitor key performance indicators, and drive continuous improvement initiatives to enhance service levels and operational efficiency.
Key Responsibilities:
- Manage daily warehouse operations, including inventory management, order fulfillment, and shipping/receiving processes.
- Oversee maintenance of warehouse equipment and facilities to ensure operational readiness and safety, including inspections.
- Ensure compliance with safety regulations and company policies, conducting regular safety audits and training sessions.
- Enforce company policies and procedures related to receiving, shipping, warehousing, yard storage, and inventory control.
- Manage scheduling and staffing to meet operational needs while optimizing labor costs.
- Assist in the recruitment, interviewing, selection, training, and retention of warehouse staff.
- Lead, train, and develop warehouse staff to foster a high-performance culture and enhance team capabilities.
- Support the development of individual growth plans for direct reports to enhance their skills and performance.
- Address and resolve any issues elated to warehouse operations, ensuring high levels of customer satisfaction.
- Execute order pulling, loading, and unloading of trucks.
- Manage the receipt and organization of inventory.
- Coordinate and schedule deliveries in collaboration with customers and territory managers.
- Regularly review and monitor the Warehouse Activity Report, Open Order Report, and Open Transfer Report.
- Develop and implement strategies to improve warehouse processes, increase efficiency, and reduce operational costs.
- Participate in team-building initiatives to achieve departmental and organizational goals, focusing on timely and accurate order shipments.
- Conduct weekly performance meetings with direct reports to review outcomes, share updates, and provide ongoing training.
- Collaborate with internal stakeholders (e.g., customer service and service departments) to address and resolve customer concerns and devise improvement plans.
- Work with the warehouse, procurement, and management teams to devise strategies aimed at reducing overall operational costs.
- Oversee building maintenance and fleet management activities.
- Perform additional duties as necessary to support the organization.
Qualifications:
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
- A high school diploma or equivalent is required.
- Minimum of 5 years of experience in warehouse operations with at least 2 years in a supervisory or managerial role.
- Experience in inventory management and logistics preferred.
- Strong understanding of warehouse management systems (WMS) and inventory control practices.
- Familiarity with safety regulations and best practices in warehouse operations.
Skills and Competencies:
- Excellent leadership and motivational skills, coupled with effective team-building capabilities.
- Proficient time management, conflict resolution, and decision-making skills.
- Strong computer competency, with the ability to multitask and maintain focus under pressure.
- Detail-oriented with a strong focus on accuracy and efficiency.
- Ability to analyze data, make informed decisions, and implement process improvements.
- Strong problem-solving skills with the capability to address operational challenges promptly.
- Ability to meet deadlines within a fast-paced environment.
Benefits:
- · Competitive Compensation
- · Medical, Dental, Vision, Short and Long Term Disability, Life Insurance
- · Paid Time Off and Paid Holidays
- · 401(k) with Company Match
- · Employee Referral Program
- · Opportunity of Advancement
- · Paid Training and Certifications
- · Free Counseling Services- EAP
- · Product Discounts
- · Company vehicle
STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.