Basic Function:
Customer growth and maintenance, and hitting all sales standards
Reporting:
Reports to Sales Manager
Primary Responsibilities:
- Exceed performance standards for tires, tire service, mechanical service sales and margin.
- Achieve a thorough knowledge of all products, services, warranties and maintenance issues.
- Keep up-to-date through training and vendor publications.
- Adhere to Company policies and procedures.
- Handle special orders as requested.
- Maintain a customer tickler file to use as a future sales tool.
- Make customer calls daily.
- Assist other sales or service associates as needed, in an effort to exceed our customer’s expectations.
- Help maintain the appearance and cleanliness of the building and perimeter areas.
- Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking.
- Maintain showroom merchandise.
- Follow all safety practices as outlined in policy and procedures.
- Other duties as assigned
Position Requires:
- A history of successful retail sales experience.
- Exceptional customer service skills and a highly motivated, dynamic personality.
- Strong telephone, verbal and written communication skills.
- Experience in selling tires, tire related services and/or automotive services highly desirable.
- Goal oriented with the ability to meet productivity objectives.
- Ability to work a flexible retail schedule including weekends.
- Must have a valid Driver’s License.
Pre-employment:
Satisfactory MVR, job performance reference check
Dress Code:
A neatly pressed COMPANY logo shirt from the approved line.