Description and Requirements
Job Description
Location: 3 days onsite wkly in Issaquah, WA (must be local)
Who You'll Work With
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there.
What You'll Do
- Partner with business and technology stakeholders to define and document requirements for eCommerce initiatives.
- Gather, analyze, and translate business needs into features, user stories, acceptance criteria, process flows, and functional requirements.
- Drive backlog creation, refinement, and prioritization activities within an Agile environment.
- Document customer journeys, personas, business processes, and end-to-end user experiences.
- Facilitate requirements workshops and stakeholder discussions across business and technical teams.
- Create process maps, workflow diagrams, and executive-ready documentation to support decision making.
- Collaborate closely with product owners, developers, QA resources, and program managers throughout delivery.
- Support multiple concurrent workstreams focused on digital customer experiences and platform enhancements.
- Identify dependencies, risks, and gaps while helping delivery teams maintain momentum.
- Quickly contribute to the acceleration of eCommerce initiatives by producing high-quality requirements and delivery artifacts.
What You'll Bring
- 5+ years of Business Systems Analysis experience within eCommerce or digital commerce environments required
- Proven experience creating features, user stories, acceptance criteria, business requirements, and process documentation.
- Strong backlog management experience within Agile/Scrum teams.
- Experience documenting customer journeys, personas, and digital user experiences.
- Ability to translate complex business processes into actionable requirements for technical teams.
- Strong facilitation, documentation, and stakeholder management skills.
- Experience partnering directly with product, engineering, and QA teams throughout the delivery lifecycle.
- Strong understanding of Agile delivery methodologies and Scrum practices.
- Experience working across both business and technical stakeholders.
- Preferred experience with SAP Commerce/Hybris, Shopify, Adobe Analytics, or similar eCommerce platforms.
- Preferred experience with D365 integrations and related commerce ecosystems.
- Proven ability to quickly onboard and contribute within established Scrum teams.
Ideal Candidate
- Has served as a dedicated eCommerce BSA, not solely a general Business Analyst.
- Can rapidly develop user stories, features, requirements, and process flows with minimal ramp-up time.
- Understands how customer experiences, personas, and digital commerce journeys translate into technical requirements.
- Thrives in fast-moving environments where priorities evolve and teams are working on aggressive delivery timelines.
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.
What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That's why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a To view the full job description, <a href="https://www.aplitrak.com/?adid=YmJnZW5lcmljLjIxNjYwLjg3NjlAc2xhbG9tY29tcC5hcGxpdHJhay5jb20">click here</>