Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards. It is home to numerous well-known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories. For more information visit our website at www.simonandschuster.com.
Position Summary
The Split Case Group Lead supports daily picking and replenishment operations by coordinating workflow, guiding employees, and helping the department meet productivity, accuracy, and service goals. Working under the direction of the department supervisor, this hands-on role monitors order progress, resolves replenishment issues, trains employees, and promotes a safe and efficient work environment.
Key Responsibilities
- Assign and coordinate split case picking and replenishment tasks under the direction of the department supervisor.
- Monitor workflow and order progress to ensure committed waves are completed on schedule and daily shipping commitments are met.
- Use the Labor Management (LM), Warehouse Management (WM/WMS), and AL voice picking systems to research replenishments, release flags, and review wave status.
- Locate and follow up on outstanding cartons to resolve delays and support timely order completion.
- Research inventory and replenishment needs in WMS, helping address issues that affect picking and order fulfillment.
- Communicate priorities, outstanding work, and operational issues to the first-shift group leader and second-shift supervisor to ensure a smooth shift transition.
- Train new employees on department tasks, systems, work procedures, and performance expectations.
- Support established Labor Management standards and coach employees on safe, accurate, and productive work practices.
- Reinforce company policies, safety requirements, and standard operating procedures, escalating concerns to the supervisor as needed.
- Operate an RF device and warehouse equipment as required.
Qualifications and Requirements
- High school diploma.
- Ability to lead employees, delegate work effectively, and adjust priorities to meet wave completion schedules and daily order commitments.
- Knowledge of Warehouse Management and Labor Management systems.
- Ability to operate warehouse equipment and use an RF device.
- Strong interpersonal and communication skills, with the ability to work effectively with employees at all levels.
- Ability to manage multiple priorities and respond to changing operational needs.
- Ability to stand for the duration of the shift and lift up to 50 pounds.
- Ability to follow and reinforce all company safety policies and procedures.
- Flexibility to work overtime as required by management.
Simon & Schuster US is an equal opportunity employer (EOE). At Simon & Schuster US, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. We are committed to equal employment opportunity regardless of race, color, national origin, religion, creed, sex (including pregnancy, sexual orientation, gender, gender identity or expression), age, citizenship status, marital status, and Veteran status where protected by law or any other characteristic protected by applicable federal, state, or local law. The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable. Additionally, employees have access to our industry-first, Broad Based Ownership program, which makes all employees partners in our shared success. We are committed to providing reasonable accommodations to qualified individuals in accordance with applicable law. If you need a reasonable accommodation during the application or interview process, please contact us at ssrecruitment@simonandschuster.com. Unrelated emails, such as following up on an application, will not receive a response.
Candidates hired for this or any other posted Simon & Schuster role will be employees of Simon & Schuster, LLC, subject to all policies, including the Workplace Privacy Notice, and eligible solely for the benefits plans thereof.
