SUMMARY: The Assistant General Manager will have primary responsibility in assisting the general manager directing and coordinating the resources, tasks, requirements, systems and processes related to the day-to-day operations, and for creating an energized and positive work environment that results in the delivery of exceptional guest service.
REPRESENTATIVE DUTIES:
(Employee may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge or abilities associated with this classification, but is intended to accurately reflect the principal job elements).
· Assist the General Manager in managing the day to day operations during scheduled shifts that include daily decision making, team member support and guest interaction. · Establish and review departmental standards, guidelines and objectives. · Oversee operations administrative processes such as staffing, training and budgeting/finance to ensure proper planning and organization. · Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities. · Partner with GM to create a positive work environment. · Serve as a support resource for front line staff. · Make recommendations and implement necessary changes to meet and exceed company objectives and to enhance service and operational efficiency. · Other tasks, projects and duties when needed, as assigned by the General Manager.
JOB REQUIREMENTS:
· Bachelor’s Degree in Business, Marketing, Finance or related field. · 10+ years of management experience in sales, business development, or operations demonstrating a successful track record. · Proven ability to develop relationships · Demonstrated solid motivational, leadership skills and business acumen · Excellent analytical and decision-making skills · Excellent verbal and written communications skills · Strong organizational skills