Summary: Dual Rate Shift Supervisors will be scheduled as either a Main Banker or Supervisor as business needs demand. This position has two main purposes. First, to fill in as a supervisor when additional coverage is needed. Second, it is a steppingstone position to ease the transition into a full Supervisory role.
Minimum Qualifications:
- High School Diploma or GED required.
- Strong cash-handling and balancing skills.
- Effective communication and leadership abilities.
- Moderate computer proficiency.
- Strong mathematical aptitude and 10-key by touch.
- Ability to work under pressure in a fast-paced environment.
- Ability to exercise sound judgment and maintain confidentiality.
- Previous Leadership or Casino Cage experience required.
Preferred Qualifications:
- Previous Main Banker and Cash Cage experience.
- Supervisory or leadership experience preferred.
- Knowledge of Internal Controls, Title 31, Anti-Money Laundering (AML), and casino operations
Licensing Requirements:
Essential Job Functions:
Perform all Main Banker duties while serving as a Shift Supervisor as operational needs require. Responsible for maintaining accountability of vault funds, supporting daily Cash Cage operations, ensuring compliance with Internal Controls and gaming regulations, supervising team members, and providing exceptional guest and employee support.
- Accountable for all in-house transactions regarding exchanges with all revenue outlets, slot attendants, table games and cashiers.
- Over see any and all activities with in the cash cage department with regard the company funds.
- Ensure all that all policies and internal controls are being followed
- Ensure that the cashier stations are functioning efficiently, accurately and friendly.
- Resolve employee and guest issues.
- Accountable for all cash dispensing machines on the gaming floor ensure that all are in operating condition and have adequate funds. (ATMs)
- Strong Communication skills (Oral and written)Posses strong abilities to lead by example (portray good work habits, customer service, co-worker relations)
- Ensure all required log books, and records are kept up daily (Title 31, ICs)
- Maintain a consistent and regular attendance records in accordance with company policies
- Prepare and deliver employee evaluations
- Variation investigations, reports and follow up (Employee disciplinary action if applicable)
- Additional duties and responsibilities may be required due to changes in policies, procedures, laws or reorganization.
- The supervisor will be required to perform these duties and responsibilities as required or needed
- Maintains a thorough working knowledge of applicable laws, rules and regulations (including Federal, State and Tribal Gaming) as well as company policies, procedures, and controls.
- Comply with applicable Title 31 recordkeeping and procedures.
- Maintain confidentiality
Physical/Mental Requirements:
- Talking or hearing, standing, walking, sitting, using hands to finger, handling or feeling objects, tools or controls.
- Constant twisting, turning, bending, manual dexterity of 10-key adding machine and computer keyboard.
- Constantly requires specific vision abilities of close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Occasionally reaching with hands and arms and sitting; climbing or balancing; stooping, kneeling, crouching or crawling.
Working conditions:
- Exposed to risk of radiation (from computers).
- Works in moderate noise level environment.
- Some exposure to tobacco smoke and odors.
Requirements
Minimum Qualifications:
- High School Diploma or GED required.
- Strong cash-handling and balancing skills.
- Effective communication and leadership abilities.
- Moderate computer proficiency.
- Strong mathematical aptitude and 10-key by touch.
- Ability to work under pressure in a fast-paced environment.
- Ability to exercise sound judgment and maintain confidentiality.
- Previous Leadership or Casino Cage experience required.
Preferred Qualifications:
- Previous Main Banker and Cash Cage experience.
- Supervisory or leadership experience preferred.
- Knowledge of Internal Controls, Title 31, Anti-Money Laundering (AML), and casino operations
