Overview
Parent Coach
Monday to Friday from 8:30am - 5:00pm (In-person)
Salary: $24.54 - 27.27 hourly (non-exempt)
Other compensation:
Employer-paid medical for employee and family, employer-paid dental, vision and group life insurance for employee - estimated value $8,243.28 - $23,823.84/annual
Employer-paid sick pay (12 days per year) - estimated value $2,355.84/annual
Employer-paid vacation pay (10-20 days per year depending on years of service) - estimated value $1,963.20/annual for first year of service
Employer-paid anniversary holiday (1-5 days annually depending on years of service) - estimated value $196.32/annual for first year of service
Employer-paid birthday holiday (1 day annually) - estimated value $196.32/annual
• Benefits and Perks: Supportive, fun and friendly team environment!
- Competitive Wages and room for growth
- Vacation and sick leave
- Employer paid medical insurance for employee and family
- Employer paid dental, vision and life insurance
- Chiropractic services
- Retirement 403b plan and supplemental insurance benefits
- 17 paid holidays, effective upon hire
- Paid birthday holiday, effective upon hire
- Paid anniversary day off of 1-5 days per year depending on years of service
- Anniversary bonus after 5 years of service
- Winter break
- Pet Insurance
- BBS supervision, on-going clinical training and CEUs available
- Employee referral bonus
- Employee Assistance Program
- Employee discount programs to theme parks, movies, hotels and car rentals
- Paid educational leave
- Paid drive time and mileage reimbursement
- Eligible for Federal Student Loan Forgiveness
- Employee Recognition
SHIELDS’ mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles.
Primary Duties
This position is responsible for conducting prenatal and postpartum home visits to support families throughout pregnancy and early parenthood. The Parent Coach works closely with Welcome Baby Nurses, fellow Parent Coaches, supervisors, and administrative staff to ensure a continuum of care and services. Using an empathic, client-centered approach, the individual develops trust and rapport with clients while providing support, education, and guidance on prenatal and postnatal care, maternal and infant health, breastfeeding, parenting, attachment, home safety, family planning, and child development. Responsibilities include conducting assessments to identify client strengths, needs, barriers, and risks, connecting families with appropriate community resources, making referrals when needed, and following up to ensure services are received. The Parent Coach adheres to all program guidelines, policies, and protocols while working toward program goals and completing required client assessments using standardized and non-standardized tools related to maternal depression, parent-infant attachment, social support, developmental milestones, and home safety. Additional duties include attending and successfully completing all required trainings, participating in staff meetings and reflective supervision sessions, maintaining accurate and timely documentation and progress notes, and completing all required data entry in an organized and timely manner.
Secondary Duties
Performs other duties as requested, directed or assigned.
HIPAA Privacy Standards Compliance
(All items listed below are a condition of continued employment):
The employee in this position:
Employees are required to maintain the confidentiality of protected health information by complying with SHIELDS policies and all applicable state and federal laws, including the Health Insurance Portability and Accountability Act (HIPAA). They must use appropriate safeguards to protect sensitive information from unauthorized use or disclosure and promptly report any unauthorized use or disclosure of protected health information to SHIELDS management. Employees are also expected to participate in all required HIPAA training and briefings and consult with their supervisor regarding any questions or concerns related to compliance with SHIELDS policies and applicable privacy regulations.
Supervision
This position does not supervise.
Physical Activity
In the course of performing this work, the employee in this position:
Requires regular physical activity, including sitting, standing, walking, reaching, speaking, and listening throughout the workday. Employees must be able to routinely lift or move up to 10 pounds and occasionally lift or move up to 25 pounds. The role may also require travel using a personal vehicle to attend off-site meetings or conduct home visits as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Qualifications
Position Requirements
These specifications are general guidelines based upon the minimum, ordinarily considered essential, to satisfactory performance in this position. Individual skills and abilities may result in some deviation from these guidelines.
To perform effectively in this position, the employee in this position is required to have:
This position requires an AA degree and experience required and BA degree preferred. Candidates must obtain within six months of hire, appropriate lactation and Motivational Interviewing (MI) certifications. The role requires the ability to work effectively within a multidisciplinary team, provide mentorship and leadership, and promote healthy bonding and attachment between infants and caregivers. Candidates should have strong assessment, communication, documentation, and organizational skills, as well as knowledge of child development, prenatal and child health, early childhood education, community resources, and the impact of issues such as domestic violence, substance abuse, and perinatal depression on families. Experience working with diverse populations, cultural sensitivity, empathy, and the ability to build supportive relationships are essential. Bilingual skills are preferred to effectively serve the community.
The employee in this position must be able to perform this job safely, without endangering the health or safety of him/her or others.