TITLE: Supervisor
POSITION TYPE: Part Time - Non-Exempt
COMPANY: Sharks Sports and Entertainment, LLC
LOCATION: Sharks Ice, Fremont
REPORTS TO: General Manager
Pay Range: $25.57 per hour
Position Overview
Operates the facility and supervises employees in the absence of the General Manager, Operations Manager, and Supervisor Lead. Must know limits of jurisdiction, when to refer and defer to General Manager, Operations Manager or Supervisor Lead. Supervises all employees under the direction of the General Manager/Operations Manager and Supervisor Lead.
Shift Information:
You must be available to work 2/3rds of each month including evenings and weekends with some holidays.
Essential Duties and Responsibilities:
- Responsible in the absence of the Supervisor Lead, Operations Manager and General Manager for ensuring that shifts are sufficiently staffed.
- Responsible for maintenance of the ice surface, including use of edger and correct resurfacing techniques.
- In coordination with the Maintenance Supervisor, evaluates building maintenance and repairs on a daily basis.
- Oversees and maintains rental skates, boots, blade and boot replacement.
- Supervises maintenance and fills vending machines to ensure full availability of each product.
- Assists with event operation and promotions, private ice rental and parties.
- Assists with close-outs, bank deposits, making change and collecting NSF checks. Counts and secures all safe funds at the beginning and end of each shift worked.
- Inventories Sharks Ice keys and radios before and after his or her shift.
- Ensures that all employees are practicing excellent customer service, and that all policies and procedures are properly implemented.
- Knows emergency procedures for equipment and evacuation plan.
- Ensures the overall cleanliness of the facility.
- Ensures Sharks Ice is secured and locked at the end of business day.
- Monitors security cameras.
- Performs additional duties as required.
Minimum Qualifications
- Must be able to wear SSE assigned uniform during all shifts
- Ability to work various shifts, weekends, possibly holidays, and late nights.
- Demonstrated ability to work effectively with a broad spectrum of key contacts including employees, free lance instructors, user groups, parents, coaches, professional associate athletes, and the community the at large.
- Good oral and written communication skills.
- One year of relevant experience.
- Must be able to successfully perform the essential functions of this job that are physically demanding.
- Must be able to stand and walk for long periods of time.
- Must be able to lift up to 50 pounds.
- Must be able to work in a cold environment.
What We Offer
- Employee referral bonus of $200 for every friend hired!
- Free employee parking
- 30% discount in the Sharks Pro Shop
- Fun environment
- Pet Insurance
- Food and beverage discount at SAP Center, TechCU Arena, and Stanley's
- Free Barracuda tickets for most games
- Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
This position is not eligible for U.S. work authorization sponsorship.
Summary:
Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a family of teams, venues, and experiences that includes the San Jose Sharks, San Jose Barracuda, SAP Center, Tech CU Arena, Sharks Ice facilities, and the Sharks Foundation. We're proud to call the Bay Area home. A place built on big ideas, bold thinking, and the belief that what's next can be better than what came before.
We believe that too.
Our mission is simple and ambitious: Reimagine Everything in Sports and Entertainment.
We challenge assumptions, rethink what's possible, and look for better ways to create experiences for our fans and guests, make an impact in our communities, and show up for each other.
We have ambitious goals for where SSE is headed.
Our Teal Standards define how we work together to bring our mission to life. To win as an organization we need to:
WORK AS A TEAM
Rally behind decisions, collaborate across functions, and celebrate each other.
RAISE YOUR GAME
Own your impact and become better every day by challenging the status quo.
CONNECT WITH CANDOR
Build genuine connections through empathy, transparency, and authenticity.
The next chapter of Sharks Sports & Entertainment is being written right now. We're looking for people who want to help shape it. People ready to bring their ideas to the table, challenge what's expected, and help build what comes next.
Welcome to Team Teal. Welcome to what's next.
#TurnItAllTeal
Everyone Belongs on Team Teal
We know great teams are built from different backgrounds, experiences, perspectives, and skills. At Team Teal, we value what makes each person different and believe those differences make us stronger, more innovative, and better equipped to reimagine what's possible.
We also know talent goes beyond a checklist. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply.
We're committed to creating an environment where everyone has the opportunity to contribute, grow, and belong. Please let us know if you require an accommodation during the application or interview process.
Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.