Shaker Heights Public Library is seeking a responsible, service-oriented person for our security team. Shaker Library is an active, community hub, often lively and busy throughout the day and this role is central to maintaining a welcoming atmosphere while prioritizing the safety of customers and supporting staff.
The Security Officer (S.O.) keeps Shaker Heights Public Library safe and welcoming for customers, staff, and visitors of all ages. The S.O. patrols the Main Library, the Bertram Woods Branch, and library grounds, builds positive relationships with the community, prevent and de-escalate conflict, and responds to incidents and emergencies. The S.O. works as part of the library team and support a library open to everyone.
This is considered a 2nd shift position with typical hours from 2pm-Close
Qualifications
QUALIFICATIONS
EDUCATION
High school diploma or GED required.
EXPERIENCE
Required
- 1-3 years of experience in security, law enforcement, military, corrections, or social services.
Preferred
- Experience in a library, school, community center, or other public setting
- Experience working with youth and teens
- Experience in customer service focused roles
CERTIFICATIONS & TRAINING
Preferred
- OPOTC Private Security certificate or equivalent
- First Aid, CPR, and AED certification
- De-escalation or nonviolent crisis intervention training
- Mental Health First Aid
Provided by the library after hire
- De-escalation, first aid, CPR, AED, emergency procedures, and incident reporting training
OTHER REQUIREMENTS
- At least 18 years of age
- Successful completion of a background check
- Reliable transportation
Union Status: This is a non- union position.
Pay rate: $17.35-$19.77 per hour
Hours: Half-time 20 hours per week or Part-time 12-16 hours per week. This position works a variety of day, evening, and weekend hours
Pay Information: SHPL typically hires new staff in at the entry rate of the posted pay scale. Exceptions may be made for successful applicants who have significant (5+ years) direct experience in the position at a level beyond what is expected of a new hire.
Diversity, Equity, and Inclusion Statement
We welcome, value, and seek to include people of all races, ethnicities, cultures, religions, socioeconomic statuses, ages, visible and invisible disabilities, political and social viewpoints, housing statuses, sexual orientations, and genders. We continually strive to provide equitable and welcoming access for all members of our community and staff.
Read our complete Mission, Vision, and Values statement at https://shakerlibrary.org/about-us/mission-vision-values/
Shaker Heights Public Library is an Equal Opportunity Employer