Position Description & Qualifications
If you love high-profile, challenging, and diverse work, then this position is for you! As a SharePoint Architect, Web Developer, and Power Platform Specialist, you will support multiple offices in the Department of the Navy (DON and the OPNAV Staff). You will provide expert-level SharePoint content management, architectural solutions, and website development, while maintaining external-facing sites for knowledge sharing with other DON activities (including SharePoint, MILSUITE, MS Teams, or similar systems).
This position is contingent upon having the ability to obtain and maintain U.S. Department of War (DoW) Secret security clearance.
This position is also contingent upon residence in the National Capital Region (NCR) and the ability to work onsite at the Pentagon.
In this role you will:
- App Development, Architecture, & Lifecycle Management: Design, architect, and implement custom business applications and technical solutions in SharePoint and the Power Platform directly from complex business requirements. Oversee the full solution lifecycle, including initial requirements gathering, technical design, testing, deployment, and ongoing maintenance based on stakeholder feedback
- SharePoint Expert Administration: Provide expert-level knowledge in the administration, configuration, and customization of SharePoint Portal Server. Manage SharePoint structures, document libraries, and site permissions to ensure secure, organized, and optimized data access and collaboration across the command.
- Solution Engineering: Architect and develop technical solutions directly from complex business requirements, evaluate current business rules, and proactively provide process improvements.
- Power Platform & Automation: Leverage Power Automate to design, build, and maintain advanced digital workflows, automating manual business processes, and integrating disparate data systems.
- Business Intelligence: Act as a dedicated Power BI developer proficient in data analytics, data science, and business intelligence to build dynamic dashboards, data models, and actionable metric tracking for leadership.
- Knowledge Management: Demonstrate a strong understanding of available knowledge management platforms in OPNAV and the DON. (e.g., Flankspeed, MSFT SharePoint). Provide recommendations for processes, identify legacy information for migration into a single KM platform, and conduct platform training/Q&A sessions.
- Web Development: Revamp external-facing websites by researching existing performance management sites across the DON, DoD, and Federal government. Coordinate with stakeholders to align purpose, scope, access limitations (e.g., CAC-enabled), and conduct quarterly site updates.
To be successful in this role, you will have:
- Ability to obtain and maintain a SECRET security clearance.
- A U.S. citizenship.
- A Bachelor’s degree and 5 years of working experience in web development, system architecture, or business intelligence.
- A deep technical experience in SharePoint content management, administration, and custom development.
- The proven proficiency as a Power BI Developer (data analytics, data science) and hands-on experience building automated workflows using Power Automate.
- The proven experience translating raw user requirements into functional technical designs, alongside a track record of providing Tier-2/Tier-3 technical support for deployed M365/SharePoint solutions.
- Knowledge of the Navy/DON organization and experience supporting military customers.
- The ability to produce executive-level briefing slides, advanced metric charts, program schedules, and organizational charts.
- Proficient in SharePoint, MS Teams, Adobe Acrobat Pro, and MS Office Suite (Word, PowerPoint, Excel).
- To be able to travel 10%.
Preferred Qualifications:
- Microsoft Certified: Power Platform App Maker, Power BI Data Analyst, or SharePoint Content Manager certifications.
- Support staff experience at DoN, OPNAV, NAVSEA, Program Executive Offices (PEOs)/Program Offices, or other Pentagon Offices.
- Experience includes regular interactions with staff and senior leadership internal and external to the affiliated organization.
If you believe you have the expertise we're looking for, we encourage you to submit your application now for immediate consideration. It only takes a few minutes and could be the perfect next step in your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.