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Added 1 hour ago
SS
Receptionist (part-time)
SCI Shared Services, Inc.
Tucson, AZ
- Part-time
Added 1 hour ago
SS
Family Service Counselor
SCI Shared Services, Inc.
Columbia, SC
- $50,000 to $100,000 USD / year
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Added 1 day ago
Office Manager
SCI Shared Services, Inc.
Wichita, KS
Added 5 days ago
Sales Professional - Inside Sales
SCI Shared Services, Inc.
Roanoke, VA
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Added 6 days ago
SS
Sales Professional
SCI Shared Services, Inc.
Beckley, WV
- $50,000 to $100,000 USD / year
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Added 7 days ago
Outside Sales Advisor
SCI Shared Services, Inc.
Downers Grove, IL
Added 8 days ago
Grounds Specialist
SCI Shared Services, Inc.
Tucson, AZ
Added 8 days ago
Outside Sales Advisor
SCI Shared Services, Inc.
Plantation, FL
Added 9 days ago
SS
Sales Professional
SCI Shared Services, Inc.
Pelham, AL
- $50,000 to $100,000 USD / year
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Added 13 days ago
SS
Sales Professional - Outside Sales
SCI Shared Services, Inc.
Miami, FL
- $50,000 to $100,000 USD / year
Added 27 days ago
SS
Funeral Director
SCI Shared Services, Inc.
WA
- $29 to $39 USD / hour
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Added 1 month ago
Software Developer II
SCI Shared Services, Inc.
OH
Added 1 month ago
Outside Sales Advisor
SCI Shared Services, Inc.
NV
Added 1 month ago
Family Care Specialist
SCI Shared Services, Inc.
OH
Added 1 month ago
Sales Professional - Inside Sales
SCI Shared Services, Inc.
MO
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Added 1 month ago
Technical SEO Manager
SCI Shared Services, Inc.
TX
Added 1 month ago
Sales Professional - Inside Sales
SCI Shared Services, Inc.
TN
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Added 1 month ago
Funeral Director
SCI Shared Services, Inc.
KS
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Added 1 month ago
Outside Sales Advisor
SCI Shared Services, Inc.
IL
Added 1 month ago
Sales Professional - Outside Sales
SCI Shared Services, Inc.
FL
Added 1 month ago
Sales Director
SCI Shared Services, Inc.
Nashville, TN
Added 1 month ago
Sales Professional - Inside Sales
SCI Shared Services, Inc.
NC
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Added 1 month ago
Sales Professional - Outside Sales
SCI Shared Services, Inc.
Houston, TX

No more jobs.

SCI Shared Services, Inc.

Sales Professional - Inside Sales

Roanoke, VA, United States

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Job details

Experience: 1-2 years of college or an equivalent of education and experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Job Responsibilities

Lead Generation

Holds self-accountable for prospecting a minimum of 1-2 hours each day
Obtains referrals from families served by the location
Networks and builds community and civic relationships
Explains and presents presentations to families served and referred families
Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

Responds to client inquiries in a timely, respectful, sensitive and professional manner
Connects with families through listening, honest communication and genuine concern
Develops an understanding of each family’s unique needs and offers solutions that provide value to them
Stays in touch with families to ensure satisfaction
Prepares for all appointments and performs all procedures with professionalism and attention to detail
Follows through on all customer problems and requests
Builds trust-based relationships to earn the right to ask for referrals
Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
Shares family concerns with rest of the SCI team

Minimum Requirements

Education

1-2 years of college or an equivalent of education and experience

Experience

1-2 years of customer service or sales industry experience preferred

Licenses

Valid driver’s license with an acceptable driving record
Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

Must be able to pass the Company’s internal presentation certification within thirty days of hire
Ability to work a number of evenings and or weekends every month
Ability to drive frequently
Ability to obtain and maintain an insurance license if required by state/province
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Ability to treat others with empathy and respect
Knowledge of computers and some software
Customer service skills

Postal Code: 24012

Category (Portal Searching): Sales

Job Location: US-VA - Roanoke

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