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SCI Shared Resources, LLC

Field Operations Support Assistant (part-time)

Mission Hills, CA, United States

$16.9 to $21.13 USD / hour · Part-time

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Job details

Pay: $16.9 to $21.13 USD / hour
Job type: Part-time
Experience: 1 - 2 years of experience in an office clerical or customer service capacity required
Working hours: 20 hours a week
Posting language: English
Posted: Nov 9, 2026

Original job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran’s Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

High School or equivalent

Experience

1 - 2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality

Compensation:

Salary: $16.90/hr. - $21.13/hr.

Benefits:

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 91345

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Mission Hills

Job Profile ID: F00216

Time Type: Part time

Location Name: Eden Memorial Park - Groman Eden Mortuary

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More about this job

Skills

Documentation
Accounts payable
Sales
Payroll
Customer service
Office equipment
Microsoft Office
Communication skills
Organizational skills
Confidentiality

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