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Added 13 hours ago
S
Strategic Growth & Solutions Specialist
Scan-Group
Kearny, NJ
- $50,000 to $70,000 USD / year
Added 18 hours ago
National Customer Relations Account Executive
Scan-Group
Miami, FL
Must have excellent typing skills · Must have excellent verbal and written communication skills
Added 18 hours ago
National Customer Relations Account Executive
Scan-Group
Kearny, NJ
Must have excellent typing skills · Must have excellent verbal and written communication skills
Added 18 hours ago
S
National Customer Relations Account Executive
Scan-Group
Chicago, IL
- $50,000 to $55,000 USD / year
Must have excellent typing skills · Must have excellent verbal and written communication skills
Added 18 hours ago
National Customer Relations Account Executive
Scan-Group
North Charleston, SC
Must have excellent typing skills · Must have excellent verbal and written communication skills
Added 18 hours ago
National Customer Relations Account Executive
Scan-Group
Houston, TX
Must have excellent typing skills · Must have excellent verbal and written communication skills
Added 18 hours ago
National Customer Relations Account Executive
Scan-Group
Atlanta, GA
Must have excellent typing skills · Must have excellent verbal and written communication skills
Added 18 hours ago
S
National Customer Relations Account Executive
Scan-Group
Braintree, MA
- $50,000 to $55,000 USD / year
Must have excellent typing skills · Must have excellent verbal and written communication skills
Added 4 days ago
S
Airfreight Export Agent
Scan-Group
Kearny, NJ
- $26.44 to $38.46 USD / hour
Must have excellent verbal and written communication as well as organizational skills · Must have experience handling temperature control, batteries, express & project cargo
Added 14 days ago
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LCL Export Customer Service Coordinator
Scan-Group
Chicago, IL
- $22 to $26 USD / hour
Added 14 days ago
Sales Executive
Scan-Group
Miami, FL
Must have excellent verbal and written communication skills and organizational skills
Added 20 days ago
S
LCL Export Operations Coordinator
Scan-Group
Los Angeles, CA
- $25 to $30 USD / hour
Added 26 days ago
S
Airfreight Export Agent
Scan-Group
Kearny, NJ
- $24.04 to $26.44 USD / hour
Must have excellent verbal and written communication skills, as well as organizational skills
Added 26 days ago
Account Executive
Scan-Group
Houston, TX
Must have excellent verbal and written communication skills and organizational skills
Added 26 days ago
S
LCL Import Customer Service Manager
Scan-Group
Los Angeles, CA
- $80,000 to $90,000 USD / year
Must have an aptitude for commercial development · Must have experience in accounting/invoicing
Added 26 days ago
S
Pricing Specialist
Scan-Group
Long Beach, CA
- $30 USD / hour
Added 26 days ago
S
FCL Export/Import Coordinator
Scan-Group
Braintree, MA
- $21 to $25 USD / hour
Added 26 days ago
S
LCL Export Operations Coordinator
Scan-Group
Chicago, IL
- $65,000 to $75,000 USD / year
Added 26 days ago
S
Airfreight Export Coordinator
Scan-Group
Long Beach, CA
- $26.45 to $31.25 USD / hour

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Scan-Group

National Customer Relations Account Executive

Miami, FL, United States

Apply on scan-group.pinpointhq.com About employer

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Job details

Posting language: English

Original job description

As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one-stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)

Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our MIA branch located in Miami, FL for an experienced National Customer Relations Account Executive.

We are looking for a candidate who is proactive, dynamic, highly motivated, reliable, and who understands and appreciates the importance of team effort. The candidate should also possess the ability to ‘think outside the box’, think and work outside their local market, and be aware of various time zones and regional norms for all parties involved.

The primary focus of this position is to identify, engage, and develop new, inactive, and cross-selling customer opportunities across all Shipco products. This role is responsible for qualifying prospects, facilitating customer onboarding, and nurturing accounts before transitioning them to local Sales teams for continued growth. Additionally, the position supports Outside Sales and Business Development teams by managing internal coordination and administrative tasks, allowing them to focus on customer relationships and revenue growth.

Key Responsibilities

Customer Onboarding: Coordinate the onboarding of new customers, ensuring a smooth introduction to company services and solutions.
Account Development: Identify new business opportunities through prospecting, lead generation, and customer engagement.
Customer Relationship Management: Build and maintain customer relationships to support satisfaction, retention, and growth.
Sales Support: Assist Outside Sales and Business Development teams with customer needs, sales initiatives, and account development.
Cross-Selling: Identify opportunities to promote additional logistics products and services to new and existing customers.
Sales Reporting & CRM: Maintain accurate customer records, monitor account activity, and support sales planning and reporting.
Internal Collaboration: Work closely with Sales, Operations, Customer Service, and other departments to resolve issues and meet customer needs.
Marketing Support: Assist with customer communications, marketing initiatives, and promotional activities.

Skills, Knowledge and Expertise

A minimum of 1-3 years industry experience in export, import operations from a NVOCC or freight forwarder background is preferred – whether ocean/air or both.
Experience in an inside or outside sales role is preferred.
Must be proficient in Microsoft Word, Excel, and PowerPoint.
Must have excellent typing skills.
Must have excellent verbal and written communication skills.
Must be detailed orientated, well organized, and skilled in the arts of multi-tasking, follow-up, and adherence to firm deadlines.
Must be able to function equally well on an independent basis and as part of a team.

Benefits

We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.

We offer medical, dental, life, and vision insurance, STD, and LTD insurance. We also offer a flexible benefits account, an optional wellness program, and a matching 401(k) plan.

Shipco Transport is an equal opportunity employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.

Apply on scan-group.pinpointhq.com About employer

More about this job

Skills

Customer relations
Upselling
Sales
Identify new business opportunities
Cold calling
Lead generation
Logistics
Reporting
Customer service
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Communication skills
Multitasking

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