•
•
Mercedes-Benz of Knoxville is seeking an experienced automotive technician with a proven track record to join our growing team! Technicians diagnose and repair vehicles with state-of-the-art equipment and continually attend training on current and future products. Mercedes-Benz of Knoxville is a part of the family owned Furrow Automotive Group, which also includes Infiniti of Chattanooga, Jaguar of Chattanooga, Land Rover of Chattanooga, Porsche of Chattanooga, Sprinter, smart center of Knoxville and Land Rover Knoxville. Diesel experience preferred! SIGN ON BONUS: $20(k) for Master MB Certified, $10(K) for MB Certified and $5(K) for MB experienced technicians. Relocation Package Available! Benefits include an air-conditioned shop, competitive pay, health, dental, vision, life, disability, 401k plan, paid holidays, paid time off, comprehensive training, and relocation package if necessary. Why Knoxville, TN?
- Low Cost of Living
- 40 Minute drive to the Great Smoky Mountain National Park
- Centrally located to Nashville TN Atlanta GA, Charleston SC, Charlotte NC, Asheville NC
- College Football Town
- No state income tax POSITION INFORMATION: The Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.
DUTIES AND RESPONSIBILITIES:
- Receive repair orders from Service Advisor and take to stall area.
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnose cause of any malfunction and perform repair.
- Communicate with parts department to obtain needed parts.
- Save and tag parts if the job is under warranty or if requested by the customer. Turn into parts department and make sure parts department signs for part.
- Examine the vehicle to determine if additional safety or service work is required.
- Advise service advisor immediately if additional work is needed including tires, if work outlined is not needed, or if repairs cannot be completed within the time promised.
- Document work performed including all required test printouts.
- Road-test vehicles when required or refer to the test technician, keeping in mind that customers’ vehicles should not be used for personal errands.
- Supervise work of any apprentice technicians as assigned.
- Attend factory-sponsored training classes.
- Keep abreast of factory technical bulletins.
- Ensure that customers’ cars are kept clean.
- Keep shop area neat and clean and be able to account for all dealership-owned tools at all times.
- Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
- Road-test vehicles to quality-check work performed.
QUALIFICATIONS: High School diploma or the equivalent. Ability to read and comprehend instructions and information. General mechanical skills. Valid driver’s license and a good driving record. Manual dexterity. Good judgment. WORKING CONDITIONS: The Technician will stand up to eight hours per shift, lift parts weighing up to 50 pounds several times during each shift, and use hoist and test equipment as needed. S/he will stoop, kneel, crouch, crawl, reach, handle, and feel. S/he will use hand and power tools. S/he will be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and nonhazardous materials. Road-testing of vehicles may be required. The Technician will be required to wear a dealership uniform at all times. The Technician will be required to wear goggles when under a vehicle, welding, or a potential situation that could damage the eyes. Job Type: Full-time Application Questions
- How many years of Dealership Service Technician experience do you have?
- What is the highest level of education you have completed?