Caregiver Development and Operations Coordinator
What You'll Do
Grow and Develop Our Caregiver Team
You'll assist with caregiver on-boarding, teach hands-on skills, deliver specialized programs (Senior Gems, Parkinson's Care), and coach caregivers as they grow. You'll be the person who helps them feel prepared, capable, and valued.
Keep Our Care Team Running Smoothly
You'll help match caregivers to clients, support schedule changes, assist with call outs -- including filling in as caregiver when needed, and ensure time cards and schedules stay accurate. Your coordination helps clients receive consistent, high-quality care.
Build a Positive, Supportive Caregiver Culture
You'll be the go-to resource caregivers trust. You'll check in with them, celebrate their wins, support their challenges, and help create recognition programs and team-building activities that make caregivers feel appreciated.
Support Daily Office Operations
You'll help keep our office organized and welcoming --- answering calls, assisting walk-ins, maintaining caregiver files, and supporting care plan updates. You'll also participate in our after-hours call rotation.
Strengthen Client & Care Team Communication
You'll help introduce caregivers to clients, relay important observations to the office team, and maintain warm, professional communication with families.
** **Responsible for completing any additional tasks as assigned.
Qualifications
- Minimum 3 years of exceptional, hands-on senior home-care experience, including ADLs, safe transfers, mobility support, personal care tasks, and the ability to demonstrate and model best-practice care-giving techniques.
- Experience in professional home-care caregiver training, including teaching ADLs, transfers, safety techniques, and best-practice care standards.
- Experience in office administration, including filing, document organization, and scheduling support
- Reliable, detail-oriented, and committed to maintaining compliance and accurate documentation
- Ability to coach, mentor, and support caregivers with professionalism and empathy
- Ability to design and incorporate fun, engaging activities into caregiver learning and training sessions to support skill development.
- Comfortable working in a fast-paced environment with shifting priorities
- Strong communication, organization, and multitasking abilities
- Proficient with scheduling software, Microsoft Office, and general office systems
- Warm, mission-driven mindset aligned with the values of Senior Helpers of Colorado Springs
Job Benefits:
- $22.00/hour
- Health Insurance
- Dental Insurance
- Vision Insurance
- Profit Sharing Plan
- Two Weeks of Paid Time Off
- Future Advancement Opportunities