Site: North Shore Medical Center, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job SummarySummary Responsible for overseeing the patient registration process, ensuring accurate and efficient collection of patient demographic and insurance information
Does this position require Patient Care? No
Essential Functions -Coordinate and oversee the patient registration process, ensuring timely and accurate collection of patient information.
-Verify insurance coverage for patients and ensure accurate and complete documentation of insurance information.
-Coordinate patient admissions in collaboration with healthcare providers, nurses, and other relevant staff.
-Provide financial counseling to patients, explaining insurance coverage, billing processes, and payment options.
-Provide support to a team of registration staff, providing guidance, training, and support.
-Ensure compliance with relevant healthcare regulations, including privacy laws.
Qualifications
Education High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree? Yes
Licenses and Credentials
Experience Experience in healthcare registration or patient accounts. 3-5 years required
Knowledge, Skills and Abilities
- Knowledge of healthcare registration processes, insurance verification, and billing procedures.
- Strong leadership and supervisory skills, with excellent communication and interpersonal abilities.
- Attention to detail and accuracy in gathering and documenting patient information.
- Problem-solving and analytical skills to address registration issues and resolve patient concerns.
- Proficiency in using healthcare software systems, electronic health records, and registration software.
- Commitment to providing exceptional customer service and ensuring a positive patient experience.
Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally... For full info follow application link.
NSMC will provide equal employment opportunities to all applicants and employees without regard to race, color, religion, gender age, national origin, disability, marital status, genetic information, veteran or active military status, gender identity or expression, or sexual orientation.