Description JOB TITLE: Case Manager, Access Center REPORTS TO: Case Management Supervisor, Access Center SCHEDULE: Monday-Friday (9:00am-5:30pm) LOCATION: Venice, CA, Access Center, On-site STATUS: Full-Time, 40 hrs/wk, Non-Exempt DRIVER POSITION: Yes [If yes, see driving policy below] SALARY RANGE: $24.00/hr
ABOUT US:
Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.
SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team
ABOUT THE ROLE
The Case Manager, Access Center position will support the flow and responsibilities of Access Center Programming and Case Management. In this role, the Case Manager, Access Center will have a caseload of members working towards a variety of goals. This role is an integral part of case management services at SPY.
WHAT YOU’LL DO:
- Support Access Center Case Management Team in day to day operations and programing of the Access Center
- Run Front Desk operations on a rotation basis, ensuring members are connected with needed programs and services
- Conduct intakes, assess needs, and refer new youth to needed services/programs such as housing, mental health, benefits, education, and employment as needed
- Provide mediation and crisis intervention to youth as needed
- Participate in team approach to developing youth driven treatment plans, case summaries, and progress reports as needed
- Work within the Coordinated Entry System (CES), utilizing HMIS and SPY Database to track and record Drop-in Case Management data
- Prepare data collection and analysis, monthly reports, and program administration duties in a timely fashion
- Advocate by attending external community meetings with government agencies and community groups
- Support members with housing and health and wellness goals
- Work collaboratively across internal departments and assist with general SPY programming as needed
- Work within established legal and ethical guidelines
- Other duties as assigned to support the mission of the organization.
Requirements
WHAT YOU’LL NEED:
- A bachelor's Degree in Social Work, Psychology, Sociology or related fields is preferred.
- 1-2 years of experience in social services or related fields is required.
- 1+ years of experience providing direct services to high-risk youth, including counseling and advocacy, is required.
- 1+ years of experience working in an Access Center environment.
- Working knowledge of child and adolescent social, emotional, and cognitive development, trauma-informed care, and harm reduction service model
- A commitment to and passion for the mission, vision, values, and culture of SPY
- A self-starter who is prepared to drive innovative solutions for an emerging organization
- An ability to work in a fast-paced environment that requires effective collaboration with a variety of organizations and individuals
- Must possess great communication and organizational skills ?
- Proficient in Microsoft Office and Google Drive
- Must have reliable transportation, a valid California driver's license, and proof of current insurance.
- Other duties as assigned
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
- Prolonged periods of sitting at a desk and working on a computer.
- Changes in the environment, such as the office or outdoors.
- Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
SPECIAL CONDITIONS:
Mandated Reporting Requirements: All SPY employees are mandated reporters and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect.
COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed.
Driver Positions:
Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record.
For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.
NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will.
Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.
BENEFITS & PERKS:
Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and ample paid time off. We also offer unique perks including professional development opportunities that are tailored to your individual career growth.
EEO STATEMENT:
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.
Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
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