Description
Overview of the role:
We are seeking a hands-on General Manager for our upfit center. This role is responsible for the overall leadership, performance, and profitability of the facility, combining operations, sales/business development, and financial management (including full P&L responsibility).
Responsibilities:
Overall Leadership & Performance · Full responsibility for the performance, growth, and profitability of the upfit center · Establish and implement operational and sales processes · Create a high-performance, customer-focused shop culture · Monitor and drive key business KPIs (sales, margins, efficiency, customer satisfaction) Operations Management · Oversee all upfit projects from intake to completion · Ensure quality control, safety standards, and efficient workflow processes · Manage scheduling, logistics, suppliers, and external vendors · Build and scale operational systems as the business grows Sales & Business Development · Generate, manage, and close new business (fleet, commercial, and retail customers) · Develop and maintain strong customer relationships · Prepare quotes, proposals, and pricing strategies · Identify and pursue new market opportunities and partnerships · Build a sustainable sales pipeline and repeat business base Financial Management (P&L Ownership) · Full responsibility for upfit center financial performance and profitability · Manage pricing, margins, and cost control · Track revenue, expenses, and overall P&L performance · Approve job costing and ensure profitability targets are met · Report on financial and operational performance regularly
Requirements
· Experience in automotive, upfitting, fabrication, or related industry preferred · Strong background in sales and business development · Proven leadership or general management experience · Strong financial acumen (P&L, margins, cost control) · Ability to work independently and build structure from the ground up · Strong organizational and problem-solving skills · Valid driver’s license
Candidates for this position must be legally entitled to work in the US, hold a valid Passport for entry into Canada, and will be required to show proof as such. Ranger Design does not sponsor work permit applications. All requests will be treated confidentially.