• As an a health divison of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare. Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place! Sacred Circle Healthcare is seeking a full-time Care Coordinator Supervisor
Job Summary Responsible for overseeing care coordination and care coordination staff at Sacred Circle Healthcare. This individual will work closely with Sacred Circle Healthcare Executive Director, Medical Director, Substance Use Disorder Clinic Personnel and Tribal liaisons.
Reports To:
Care Coordinator Manager
Department:
Care Coordination
Business Unit:
Sacred Circle Operations
Patient Care:
Yes
Worker Status:
Full-time
Benefits Eligible:
Yes
Hours Per Week:
40
Work Schedule:
To Be Determined with the availability of 8:00 am – 6:00 pm Monday through Friday. Evening and weekend work may be required as job duties demand.
Supervisory
Responsibilities:
Care Coordinators
The successful candidate:
Oversee and supervise care coordinators including training, monitoring, and reporting.
Provide/Collaborate with CTGR patients, CTGR families, and identified AI/AN in completion of a care coordination intake assessment, which facilitates the identification of the member’s case management historical needs, current needs, gathering information from collateral sources including medical providers, social workers, educators etc. Complete proper confidentiality releases for coordination between the patient and the community partner. Coordinate needed services internally within SCHC departments and among coordinators. Work with Agency provider(s) to create a care plan including patient goals and objectives. Update the plan regularly. Create referrals including linking the patient to external providers, programs, agencies, scheduling appointments, as indicated, and assisting patients in completing applications for programs. Monitor and follow up with CTGR patients, GTGR families, assigned AI/NI patients and identified community partners. Network regularly with clinicians and community partners, ensuring positive relationships are fostered. Network with tribal partners to ensure positive relationships are fostered. Keep timely and accurate records including dates of services, appointment content, session goals, progress towards goals, referrals that have been accepted or declined by the patient, timelines for providing services and reassessment, and coordination with other programs. Conduct regular Care Coordinator meetings to oversee and educate/train Care Coordinators of the expectations, needs, and opportunities of their job. Work with identified leadership to develop expectations, create, develop, and maintain accountability measures, serve as a resource, monitor, and aid Care Coordinators in their productivity. Travel to other SCHC clinics, community agencies and Ibapah reservation as needed. Ability to take phone calls after hours and on weekends, as necessary. Collaborate on Prevention Opioid grant objectives with the Substance Use Disorder clinic personnel and Prevention team. Reads, understands, and adheres to all Sacred Circle Health Care Policies and Procedures. Practices and adheres to the Code of Conduct and Mission and Values Statements. Other Duties as Assigned
Minimum Requirements:
EDUCATION:
EXPERIENCE:
Three (3) or more years providing direct Care Coordination in a clinical setting. 2 Years experience in a Supervisor or Manager role.
CERTIFICATION/
LICENSE:
Certification in case management.
Other:
1 year Experience working in a Native American Health Clinic.
Preferred Requirements:
EDUCATION:
EXPERIENCE:
Experience in a related Substance Use Disorder field
CERTIFICATION/
LICENSE:
Other:
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of legal and ethical standards for the delivery of care. Knowledge of community resources and relevant contacts. Knowledge of related accreditation and certification requirements. Knowledge of organizational policies, procedures, systems, and objectives. Ability to maintain quality, safety, and/or infection control standards. Ability to plan and organize. Ability to communicate effectively with patients, clinical and administrative staff, and the public. Ability to interpret, adapt and apply guidelines and policies and procedures. Ability to react calmly and effectively in emergency situations. Ability to work independently and in a team environment.
Sacred Circle Healthcare/Confederated Tribes of the Goshute Reservation gives preference to qualified American Indian/Alaskan Native Applicants