A Resource Representative's role supports the growth of Ross & Yerger by providing product expertise and technical support to internal staff while assisting in the integration of Risk Management (RM) and Human Resource (HR) products into new business and renewal marketing strategies. Additionally, this position collaborates with Resource Consultants to ensure the successful implementation of client directives.
Essential Duties and Responsibilities:
- Provide technical support to both agency staff and external clients for RM/HR products available.
- Coordinate the setup of new client groups for RM/HR internet-based sites and regular document postings.
- Create, maintain, and upload compliance, agency, and department-related documents and presentations
- Upload/maintain client data as needed.
- Draft and send client communications using HR software.
- Track utilization of internet-based sites among Ross & Yerger staff and clients and provide reports as requested.
- Assist Resource Consultants with varied administrative tasks.
- Develop knowledge and skills in the field of Human Resources.
- Other duties as assigned.
Requirements:
- College degree in business, insurance, marketing or related discipline (3.25 minimum GPA)
- Knowledge of human resources, insurance and/or risk management preferred
- Strong computer skills including working knowledge of Microsoft Office business software and basic understanding of Internet applications
- Must be able to prioritize workload based on agency and client needs
- Able to work independently with little to no management oversight
- Strong written and verbal communications skills
- Ability to travel, as needed
About Ross & Yerger Since 1860, Ross & Yerger, a Top 100 Independent Insurance Agency headquartered in Jackson, MS, has had an unwavering commitment to meeting the needs of its employees, clients, and community. As a perennial “Best Place to Work” organization and one of Mississippi’s healthiest workplaces, we nurture a culture of continuous learning, professional development, and career advancement. It’s in that spirit that we also share profits and ownership with all employees through our ESOP plan in addition to offering tremendous benefits including competitive compensation, comprehensive health and welfare benefits, continuing education reimbursement, parental leave, and generous Paid Time Off.
*This job description is not all-inclusive and may be supplemented as business conditions change.