About the Company:
Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people, not just our trucks, set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don’t just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved.
We are seeking an experienced bilingual Warehouse Manager to lead day-to-day operations at our San Francisco area warehouse. The manager supervises a team of 5–15 employees, keeps inventory and storage organized, enforces safety procedures, and works closely with Operations Managers so every job is prepared and runs smoothly. The role suits a hands-on leader with moving industry experience who plans well, solves problems as they come up, and is always looking for a better way to run the floor.
Responsibilities:
- Oversee daily warehouse operations, including opening and closing procedures.
- Plan and coordinate daily tasks and job schedules so crews, trucks, and materials are ready on time.
- Work closely with Operations Managers on upcoming jobs, priorities, and staffing needs.
- Ensure safe loading, unloading, storage, and handling of all inventory.
- Operate a forklift and support the crew on the floor as needed.
- Maintain accurate inventory control and shipment documentation.
- Lead, supervise, and evaluate the performance of a warehouse team of 5–15 employees.
- Train and onboard new warehouse staff on procedures, equipment, and safety practices.
- Communicate clearly with team members in both English and Spanish.
- Determine staffing needs, assign workloads, and manage crew expectations.
- Enforce safety standards and maintain a clean, organized work environment.
- Resolve team conflicts and day-to-day operational issues quickly and professionally.
- Identify operational inefficiencies and implement process improvements.
- Review reports, work orders, and driver/foreman paperwork.
- Take disciplinary action, when necessary, in accordance with company policy.
- Report on performance metrics and operational updates to senior management.
Requirements:
- Minimum 3 years of experience in warehousing, logistics, or moving operations; moving industry experience required.
- Proven leadership experience supervising warehouse teams of 5–15 employees, with strong delegation and conflict resolution skills.
- Fluent in English and Spanish (speaking, reading, and writing).
- Forklift experience (certification preferred).
- Hands-on experience with inventory control and warehouse organization.
- Working knowledge of warehouse safety procedures, with strong attention to detail and quality standards.
- Strong planning, organizational, multitasking, and problem-solving skills.
- Basic computer skills (email, spreadsheets, etc.).
- Able to work independently with minimal supervision and collaboratively with Operations Managers.
- Comfortable in a fast-paced environment and proactive in finding operational improvements.
- Flexible schedule, including nights and weekends as needed.
- Physically able to lift up to 50 pounds and work in varying temperatures.
- Valid driver’s license.
- Ability to read and interpret floor plans and blueprints is a plus.
Why Roadway? We care about the people who work here, and we put real effort behind that. That looks like training that actually prepares you, managers who coach instead of just assign, and clear paths to grow. It looks like knowing the people you work with. It looks like being trusted with real work early. We have teams across the United States and internationally, and they get the same version of this company. Same standards, same investment, same care. Where you sit does not change what you get from us. The thing we believe most: how we treat our people shows up in how our customers are treated. That is not a slogan for us, it is how we make decisions. Our employees rate us a 93 on employee Net Promoter Score, our customers rate us between 4.5 and 4.9, and we have been named a Stevie Award Employer of the Year three times, including Gold for Talent Acquisition. We are proud of that, and we know it only stays true if we keep earning it. Recruiting agencies Thanks for thinking of us. We run our searches in house and aren't taking agency submissions for this role, so please don't reach out to our hiring managers or People team about it. Unsolicited resumes become the property of Roadway Moving and no fee is owed if we hire that candidate. If we ever need outside support, we'll come to you. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover’s mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.