Overview
The People Services Coordinator supports the People Services function across RiverPlace Hotel, Amaterra Winery, and Amaterra Kitchen & Social Club. This position assists with recruitment, onboarding, employee records, benefits administration, compliance, and employee engagement initiatives. The HR Coordinator serves as a resource for team members and managers, helping ensure consistent HR practices, accurate documentation, and a positive employee experience across all properties.
Responsibilities
ESSENTIAL JOB FUNCTIONS:
- Be first point of contact for all People Services operational related queries
Recruitment and Onboarding
- Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and selection processes.
- Communicate with candidates and hiring managers throughout the recruitment process.
- Coordinate new hire onboarding, including offer letters, required employment documentation, background checks, and orientation.
- Ensure employment eligibility verification and required new hire paperwork are completed accurately and timely.
- Maintain applicant records and support recruiting initiatives to attract and retain qualified talent.
Employee Records and HR Administration
- Process and document promotions, transfers, internal opportunities, employment status changes, and separations.
- Maintain accurate, confidential personnel files and employee records throughout the employment lifecycle.
- Update employee information in HR systems and ensure records are complete and current.
- Assist with preparing HR letters, reports, employment documentation, and other administrative materials.
- Support employee offboarding, including separation documentation, system updates, and coordination of required processes.
Benefits and Leave Administration
- Assist with employee benefits enrollment, changes, and general benefits inquiries.
- Coordinate leave documentation and assist with tracking leave requests and required paperwork in partnership with the appropriate internal teams.
- Communicate benefit and leave information to team members and direct complex questions to the appropriate HR representative or benefits administrator.
- Maintain accurate records related to benefits, leave, and other HR programs.
Compliance and Reporting
- Support compliance with applicable federal, state, and local employment laws, including wage and hour requirements, employment eligibility verification, and workplace policies.
- Assist with internal audits, employment documentation reviews, and required reporting.
- Help monitor completion of required employee acknowledgments, training, and compliance documentation.
- Maintain confidentiality and handle sensitive employee information appropriately.
- Escalate employee concerns, compliance issues, and potential policy violations to the appropriate People Services leader.
- Assist with maintaining and communicating HR policies, procedures, and employment-related resources.
Employee Engagement and Culture
- Coordinate employee recognition programs, engagement activities, and team member events.
- Assist with preparing employee communications, announcements, flyers, and HR-related materials.
- Support orientation, employee meetings, appreciation events, and other initiatives that promote a positive workplace culture.
- Serve as a welcoming and professional point of contact for team member questions and HR requests.
- Support initiatives that strengthen employee satisfaction, retention, and alignment with company values.
General Responsibilities
- Provide administrative support to the People Services team across all assigned properties.
- Partner with department managers and leadership to support consistent HR processes and effective communication.
- Prioritize multiple tasks and deadlines while maintaining accuracy and attention to detail.
- Perform other duties as assigned.
- All other duties as assigned.
Qualifications
GENERAL JOB EXPECTATIONS:
- Must be able to work well under pressure;
- Must be able to accurately follow instructions (verbally and written);
- Must possess guest facing communication skills;
- Must have excellent listening skills;
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner;
QUALIFICATIONS:
- Must be a United States citizen or possess a valid work permit.
- One to two years office experience, or any similar combination of education and experience;
- Prefer prior knowledge of principles and practices of human resources and experience with an HRIS database;
WORKING CONDITIONS:
- Must be able to stand, walk, bend for extended periods.
- Must be able to personally lift up to 50 lbs. on a frequent basis.
- Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces and reach on a continuous basis.
- Ability to sit for long periods of time.
- Ability to work on weekends and occasional evenings
