JOB TITLE: Bartender
STATUS: Full-time or Part-time, Permanent
FLSA: Non-Exempt
JOB GRADE: HG2
REPORTS TO: Food and Beverage Shift Supervisor
SUPERVISES: N/A
WORKING HOURS: This is an hourly position. The incumbent is expected to work the necessary hours to meet the needs of a 24 hour establishment.
SUMMARY: Responsible for the creative and dynamic beverage service to guests in assigned service station ensuring efficient and prompt service to all guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintains a neat and clean bar station on a continual basis.
- Greet all casino patrons. .
- Prepares guest checks via Point of Sale (POS) system; Completes and balances all transactions at the end of his/her shift.
- Shall be issued an imprest bank of up to $1000 and shall sign in/out for their bank at the cage service window.
- Maintains adequate stock of beverages, supplies and clean glassware in accordance with established pars and routine procedures.
- Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
- Provides properly mixed cocktails and other beverages, as requested, to service staff and guests.
- Follows all TIPs or L.E.A.D guidelines to help assist with guests’ responsible consumption.
- Adheres to any cash control policies and procedures.
- Maintains composure during times of high volume.
- Commits to the Team R.O.C.K. Philosophy.
- Acts as a role model and always present oneself as a credit to River Rock Casino and encourages others to do the same.
- Meets the attendance guidelines of the job and adheres to regulatory, department and company policies and procedures.
- Attends all required meetings and training.
- Maintains confidentiality at all times.
- Performs other duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
- Previous experience as a Bartender preferred.
- Previous experience in food service or as a bar back required.
- Knowledge of local wines is preferred.
- Must demonstrate ability to operate POS system, make change, and accurately conduct credit card transactions and account of all monies at the end of each shift.
- Must be able to work independently with minimal supervision.
- Must be able to get along with co-workers and work as a team.
- Must present professional appearance at all times.
- Must be able to maintain a high degree of confidentiality with respect to all matters pertaining to the gaming enterprise business.
EDUCATION:
- High School Diploma or equivalent GED required.
LANGUAGE SKILLS:
- Must be able to read, write, speak and understand English. Bilingual skills preferred.
- Excellent oral and written communication skills are important to the successful conduct of this position.
- Ability to write accurate, grammatically correct, polished reports and business correspondence.
- Must be able to speak with the public in a professional manner.
MATHEMATICAL SKILLS:
- Ability to add, subtract, multiply, and divide in all units of measure.
REASONING ABILITY:
- Ability to proactively streamline processes for company’s return on investment.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to process detailed work and requests for information or assistance in a timely manner.
- Ability to apply regulatory and procedure doctrine, concepts, and policy to practical situations.
LICENSES, CERTIFICATES, REGISTRATIONS:
- Must be RAAP or equivalent certified.
- Must be able to obtain and maintain a gaming license from the Dry Creek Gaming Commission.
PHYSICAL DEMANDS :
- Must be able to maneuver around all areas of the casino.
- Must be able to sit and/or stand for extended periods of time.
- Must be able to frequently reach with hands and arms.
- Must be able to lift up to 50 pounds.
- Must have manual dexterity to operate a computer and other necessary office equipment.
- Must be able to bend, reach, stoop, kneel, twist and grip items.
- Must be able to respond to visual and audio cues.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- This is a fast paced, highly diverse work environment, and the position requires the ability to remain flexible and get along with all personality types.
- Must be able to manage a number of priorities simultaneously and meet deadlines.
- Must be able to respond calmly to customer concerns and questions.
- Must be able to tolerate areas containing secondary smoke.
A PRE-EMPLOYMENT DRUG TEST, FINGERPRINT, AND BACKGROUND CHECK IS REQUIRED
TRIBAL AND INDIAN PREFERENCE
Under the Indian Self-Determination and Education Assistance Act (25 U.S.C. § 450e (b)), the Dry Creek Rancheria applies the policy of "Tribal and Indian Preference" when filling vacancies. Tribal and Indian Preference shall be given to qualified applicants who are enrolled members of a federally recognized Indian tribe or band. The Dry Creek Rancheria reserves the right to require applicants claiming to be American Indian or Alaskan Native a copy of their Certificate of Tribal Enrollment or Certificate of Degree of Indian or Alaska Native Blood (CDIB) card.
