Description Position Summary / The Quality Engineer will provide quality assurance support to the manufacturing and engineering teams by resolving issues, collaborating on improvement processes, and ensuring products meet customer specifications.
Job Responsibilities / Supports and promotes the Quality Management System across the entire company. / Supports the operations team by diagnosing and solving emergent production issues. Performs product and receiving inspections as necessary. / Owns and manages the NCR system. Identifies root causes, corrective actions, etc. and communicates with inspection, production, procurement, engineering and vendors to keep the process moving. / Performs failure evaluations, determines root cause, and implements corrective action. / Supports product development and operations team by providing analysis and expertise throughout the production and inspection process. / Supports the Supplier Quality System by performing vendor audits, qualifications, and on-site inspections as needed. Assists with developing metrics and scorecards. / Work closely with contract manufacturers on product transfers and process validations, help define in-line inspection points to improve product quality, and author product quality plans as needed. / Reviews and authors documents, including but not limited to design plans, process procedures and quality procedures to define the scope, requirements, and function of products. / Ensures products meet both Retech and our customers quality and product integrity requirements. / Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects. / Performs internal audits as assigned by the Quality Manager. / Performs other duties as assigned.
Requirements
Knowledge, Skills, and Abilities:
/ Extensive knowledge of or the ability to quickly learn the organizations production processes. / Excellent interpersonal skills with ability to serve as a liaison with developers, project managers, and customer support. / Strong analytical and problem-solving skills. / Proficient with Microsoft Office Suite or related software. Experience with Epicor a plus.
Education and Experience:
/ Bachelor’s degree (B.S.) from four-year University; or equivalent combination of education and experience. / A minimum of three years in a similar role is required. / Previous experience in a manufacturing environment is preferred.
Personal Skills/Attributes required for the Position:
/ Versatile and willing to help the manufacturing team while also putting safety as a top priority. / Excellent verbal and written communication skills for both internal and external customers. / Exceptional organization skills with attention to detail. / Ability to work independently, be proactive and manage time effectively to meet deadlines. / Detail-orientated with ability to respond quickly to a fast-moving and ever-changing environment. / Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. / Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands:
/ The employee is regularly required to sit, stand, walk, bend, hear and talk. / The employee is frequently required to use hands. / The employee occasionally will be required to reach with hands or arms, climb or balance, stoop, kneel, crouch, and crawl. / The employee must occasionally lift and/or move up to 35 pounds. / Specific vision abilities required by this job include close vision, color vision, and depth perception. / The work environment varies based on customer and company demand for this position. / The Quality Engineer may be required to travel up to 10-20% for day trips to vendors with potential for an overnight stay. / Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.