Experienced Platform Scrum Master with 8–10 years of experience leading Agile delivery across complex enterprise infrastructure and technology platforms. The ideal candidate will combine strong SAFe expertise and RTE-level delivery leadership with solid technical understanding of server, network, cloud and infrastructure environments. This role will coordinate multiple infrastructure/platform teams, manage cross-team dependencies, facilitate PI Planning and Inspect & Adapt events, drive impediment resolution, and provide program-level visibility across infrastructure initiatives. The candidate must be comfortable working with Infrastructure Architects, Network/Server teams, Cloud Engineering, Cybersecurity, Application teams, vendors and senior technology leadership.
Key Responsibilities
- Serve as the Scrum Master for enterprise infrastructure and platform teams, coordinating delivery across multiple Agile teams and technology workstreams.
- Lead SAFe ceremonies and Agile events, including PI Planning, Scrum of Scrums, System Demo, Inspect & Adapt and retrospective sessions.
- Manage and coordinate Program Increments (PIs), ensuring teams are aligned to PI objectives, committed deliverables, milestones and business priorities.
- Drive execution across server, network, cloud, infrastructure, virtualization, storage, database and enterprise platform initiatives.
- Demonstrate strong working knowledge of Windows/Linux servers, VMware/virtualization, network infrastructure, firewalls, load balancers, DNS, VPN, connectivity, storage and data center technologies.
- Coordinate infrastructure initiatives involving data center, cloud migration, server modernization, network transformation, infrastructure resiliency, capacity, performance and technology upgrades.
- Work closely with Infrastructure and Network Architects, Engineering Leads, Product Owners, Scrum Masters and technical SMEs to translate technical priorities into executable Agile work.
- Manage cross-team dependencies, impediments, risks, issues and integration points across infrastructure, applications, cybersecurity, cloud and enterprise technology teams.
- Facilitate Scrum of Scrums ensuring issues requiring cross-team action are identified and resolved quickly.
- Partner with Product Owners and Engineering Leads to maintain healthy backlogs, priorities, features, enablers, user stories and acceptance criteria.
- Track PI objectives, team commitments, velocity, capacity, predictability, flow metrics and delivery KPIs, using metrics to identify delivery risks and improvement opportunities.
- Drive effective capacity planning and resource alignment across infrastructure/platform teams, considering competing priorities and technical dependencies.
- Coordinate release planning, deployment readiness, environment readiness, implementation activities and production transition across infrastructure teams.
- Ensure infrastructure dependencies are incorporated into application and enterprise technology release plans, including network, server, cloud, security, database and middleware dependencies.
- Proactively identify delivery constraints and work with technical leadership to remove blockers related to environment availability, infrastructure capacity, network connectivity, access, security controls, vendors and technical dependencies.
- Facilitate executive and stakeholder communication, providing concise PI status, risks, dependencies, impediments, milestones and delivery forecasts.
- Collaborate with enterprise PMO, Technology leadership and Architecture teams to align Agile delivery with broader technology roadmaps and strategic infrastructure initiatives.
- Coordinate with third-party vendors and managed service providers where infrastructure/platform dependencies impact delivery.
- Promote continuous improvement across teams by analyzing delivery metrics, flow, dependencies, bottlenecks and recurring impediments.
- Support Inspect & Adapt sessions and ensure identified improvement actions are converted into actionable backlog items and followed through to completion. Required Qualifications
- 7–10+ years of experience in Scrum Master, RTE or similar enterprise technology delivery roles.
- SAFe experience is mandatory, with strong hands-on experience operating as an RTE or in an RTE-type role within a large enterprise Agile environment.
- SAFe certification required, preferably SAFe Release Train Engineer (RTE), SAFe Scrum Master (SSM), SAFe Agilist (SA) or equivalent, with RTE certification strongly preferred.
- Strong practical understanding of enterprise infrastructure, including servers, Windows/Linux, virtualization, networking, data center, cloud, storage, security infrastructure and enterprise platforms.
- Demonstrated experience coordinating multiple infrastructure/technology teams and complex technical dependencies across an Agile Release Trai