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Added 19 hours ago
Field Performance Engineer
Reliable Safety and Flow Corporation
Liberty, SC
Added 19 hours ago
RS
Senior Financial Analyst
Reliable Safety and Flow Corporation
Oak Brook, IL
- $110,000 to $134,000 USD / year
Added 1 day ago
RS
Material Handler-1st Shift
Reliable Safety and Flow Corporation
Liberty, SC
- $19 USD / hour
Added 1 day ago
RS
Shipping/Packer
Reliable Safety and Flow Corporation
Romeoville, IL
- $20 USD / hour
Added 2 days ago
Production Technician - 1st Shift
Reliable Safety and Flow Corporation
Liberty, SC
Added 2 days ago
Material Handler
Reliable Safety and Flow Corporation
Dallas, TX
Added 3 days ago
RS
Material Handler
Reliable Safety and Flow Corporation
Nashville, TN
- $20 USD / hour
Added 3 days ago
RS
Machine Shop Supervisor
Reliable Safety and Flow Corporation
Columbia, PA
- $80,000 to $90,000 USD / year
Added 6 days ago
Senior Human Resources (HR) Generalist
Reliable Safety and Flow Corporation
Columbia, PA
Added 8 days ago
Manufacturing Engineer
Reliable Safety and Flow Corporation
Columbia, PA
Added 9 days ago
Material Handler
Reliable Safety and Flow Corporation
Minneapolis, MN
Added 9 days ago
RS
Machine Setup, Repair, and Tooling
Reliable Safety and Flow Corporation
Columbia, PA
- $23.5 USD / hour
Added 9 days ago
RS
Warehouse Supervisor
Reliable Safety and Flow Corporation
Romeoville, IL
- $70,000 to $85,000 USD / year
Added 13 days ago
RS
Warehouse Associate
Reliable Safety and Flow Corporation
Denver, CO
- $19.5 USD / hour
Added 14 days ago
Production Technician- Valve 3rd Shift
Reliable Safety and Flow Corporation
Liberty, SC
Added 15 days ago
Material Handler
Reliable Safety and Flow Corporation
Elmsford, NY
Added 16 days ago
RS
Journeyperson Electrician
Reliable Safety and Flow Corporation
Columbia, PA
- $41.31 to $43.31 USD / hour
Added 16 days ago
RS
CNC Operator
Reliable Safety and Flow Corporation
North Kingstown, RI
- $22 to $26 USD / hour
Added 17 days ago
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2nd Shift Receiving Attendant
Reliable Safety and Flow Corporation
Columbia, PA
- $21.41 to $23.91 USD / hour
Added 17 days ago
Senior Payroll Specialist
Reliable Safety and Flow Corporation
Columbia, PA
Added 17 days ago
RS
Material Control Specialist
Reliable Safety and Flow Corporation
Romeoville, IL
- $25 to $29 USD / hour
Added 17 days ago
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Warehouse Associate
Reliable Safety and Flow Corporation
Odessa, TX
- $19.5 USD / hour
Added 17 days ago
RS
Buyer
Reliable Safety and Flow Corporation
Farmers Branch, TX
- $47,000 to $52,000 USD / year
Added 17 days ago
RS
Warehouse Associate
Reliable Safety and Flow Corporation
Commerce, CA
- $19.5 USD / hour
Added 17 days ago
Machinist
Reliable Safety and Flow Corporation
Liberty, SC

Reliable Safety and Flow Corporation

Field Performance Engineer

Liberty, SC, United States

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Job details

Posting language: English

Original job description

Reliable Safety & Flow Corporation is seeking a Field Performance Engineer to lead product performance investigations and manage claim-driven product returns across all product lines. This role serves as the central owner of claim-defective customer returns, conducting forensic analysis, supporting legal and risk mitigation efforts, and ensuring confidence in product performance. The ideal candidate combines mechanical engineering expertise with strong communication skills and the ability to operate in high-stakes, customer-facing situations.

How You Will Help

Lead end-to-end management of claim-defective customer returns (RMA/FSR), serving as the central point of ownership across the company.
Conduct field investigations and forensic analyses to evaluate product failures, including site inspections and evidence collection.
Apply engineering principles, metallurgy knowledge, and failure analysis techniques to determine root cause.
Prepare detailed written reports summarizing findings for internal leadership, customers, legal teams, and external stakeholders.
Partner with Legal, Quality, Engineering, and Manufacturing teams to support litigation, claims defense, and risk mitigation strategies.
Interface directly with customers, contractors, and end users to communicate findings - including delivering difficult or adverse conclusions professionally.
Support subrogation and litigation activities, including depositions and expert testimony as required.
Ensure alignment with NFPA (13, 25), UL, and other applicable industry standards.
Collaborate with product engineering teams to identify failure trends and drive continuous product improvement.
Support development and standardization of investigation processes across the company, aligning with established company practices.
Act as a de facto risk management partner, helping minimize financial exposure from claims and product performance issues.
Travel to field sites as needed (often short notice) to investigate incidents; typically 2–5 trips per month with overnight travel.
Work onsite in Liberty, SC when not traveling to access forensic equipment and engineering resources.

What You Will Bring

Bachelor’s degree in Mechanical Engineering, Fire Protection Engineering, Civil Engineering, Forensic Engineering, or related field (strongly preferred).
8–10+ years of experience in mechanical systems, product investigation, forensic engineering, or related industries (manufacturing, construction, automotive, fire protection, etc.).
Strong understanding of construction practices and mechanical product applications.
Working knowledge of NFPA codes (13, 25), UL standards, and industry compliance requirements.
Experience with metallurgy, materials science, and failure mechanisms.
Familiarity with manufacturing processes and quality assurance methodologies.
Ability to conduct structured investigations, design experiments, and communicate technical findings clearly.
Strong interpersonal and communication skills; ability to work with customers in potentially adversarial situations.
Willingness and flexibility to travel frequently and respond to field events on short notice.
Demonstrated stability in career progression.

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More about this job

Skills

Mechanical engineering
Communication skills
Inspection
Engineering principles
Leadership
Litigation
Risk management
Fire protection engineering
Civil engineering
Mechanical systems
Regulatory compliance
Materials science
Manufacturing processes
Quality assurance methodologies

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