Description Customer Service RepresentativeMarion, IA • Full-Time • Monday–Friday, 8:00 AM–5:00 PM • On-Site Join a family-owned business that treats you like family. We're a family-owned commercial foodservice wholesaler, and we're looking for a Customer Service Representative who takes pride in solving problems and taking care of people. If you love talking to customers, staying organized, and being part of a close-knit team that actually values your time outside of work, we want to meet you.
Why You'll Love Working Here ? Predictable Monday–Friday schedule - no nights, no weekends, no on-call ? Family-owned culture where you're known by name, not a number ? Stable, steady work with a respected local wholesaler ? A team that supports each other and actually likes coming to work
What You'll Do ? Be the friendly voice customers count on - by phone, email, and live chat ? Track down shipments and work directly with carriers to solve delivery issues ? Process returns and orders accurately, including web and small accounts ? Handle specialized orders for school districts and education agencies ? Support the Account Management team as new needs come up
What We're Looking For ? 1–3 years of customer service, logistics, or account support experience ? A dependable, detail-oriented pro who's comfortable with a fast-moving day ? Comfortable with CRM tools (Salesforce), carrier tracking, and order-entry systems ? High school diploma or GED ? Valid driver's license, reliable vehicle, and current insurance
Ready to Join the Family? Apply today and bring your customer service skills to a company that will value you.