Mobile Service Technician
📍 Location: Field-Based in AZ, with travel up to 50%
🕒 Employment Type: Full-Time
🏗 Industry: Mining / Heavy Civil / Earthworks
Company
At Rango, moving material isn’t just what we do. It’s what we’re built for. With deep expertise and years of hands-on experience, we operate like our machines: productive, efficient, and powerful. Since 2012, Rango has grown into a leading mining services company across the Southwest. We partner with mining and construction companies in sectors from aggregates to precious metals and industrial minerals. Our culture is fast-paced, supportive, and team-oriented - and we’re just getting started. Join Rango and be part of a crew that keeps things moving.
Position Summary
The Mobile Service Technician is responsible for performing field-based maintenance, diagnostics, troubleshooting, and repairs on heavy equipment, vehicles, and associated machinery. This position travels to customer locations, active job sites, and operational facilities to support equipment uptime, minimize operational disruptions, and ensure repairs are completed safely, efficiently, and in accordance with manufacturer specifications.
The ideal candidate is a self-motivated, technically skilled professional who can work independently in a field environment, prioritize service requests, and deliver responsive, high-quality maintenance support while maintaining a strong commitment to safety and operational excellence.
Essential Duties and Responsibilities
- Perform scheduled preventative maintenance, inspections, diagnostics, and repairs on heavy equipment, vehicles, and mechanical systems.
- Troubleshoot mechanical, hydraulic, electrical, and other equipment-related issues to identify root causes and recommend corrective actions.
- Respond to field service calls and equipment breakdowns, prioritizing repairs based on operational needs and equipment criticality.
- Travel to customer locations, job sites, and company facilities to perform on-site maintenance and repair services.
- Conduct equipment inspections and identify potential mechanical issues before they result in equipment failure or downtime.
- Maintain accurate service records, repair documentation, work orders, parts usage, and maintenance reports.
- Coordinate with operations, maintenance personnel, vendors, and supervisors to communicate equipment status, repair timelines, and service requirements.
- Identify required parts, tools, and materials to complete repairs efficiently and minimize repeat service calls.
- Operate service vehicles, tools, diagnostic equipment, and other maintenance-related equipment safely and responsibly.
- Ensure all repairs and maintenance activities comply with company safety policies, applicable regulations, and manufacturer recommendations.
- Maintain a clean, organized, and properly stocked service vehicle, including tools, equipment, and inventory.
- Provide professional and responsive service to internal and external customers.
- Support continuous improvement initiatives focused on equipment reliability, preventative maintenance, cost control, and operational efficiency.
- Perform other duties as assigned.
Qualifications and Requirements
- High school diploma or GED required; technical school or vocational training in diesel technology, heavy equipment mechanics, automotive technology, or a related field preferred.
- Two or more years of experience in equipment maintenance, diesel mechanics, field service, or a related technical role preferred.
- Working knowledge of mechanical, hydraulic, electrical, and pneumatic systems.
- Ability to diagnose equipment issues and perform repairs using appropriate tools and diagnostic equipment.
- Experience maintaining or repairing heavy equipment, construction machinery, mining equipment, or commercial vehicles preferred.
- Ability to read and interpret technical manuals, equipment schematics, service documentation, and manufacturer specifications.
- Valid driver's license with an acceptable driving record; ability to meet company and insurance requirements.
- Ability to travel regularly and work at various job sites, including outdoor and industrial environments.
- Strong troubleshooting, organizational, and time-management skills.
- Ability to work independently while maintaining effective communication with operations and maintenance teams.
Physical and Environmental Requirements
- Ability to lift, carry, push, and pull tools, parts, and equipment weighing up to 50 pounds, with or without reasonable accommodation.
- Ability to stand, walk, bend, kneel, climb, and work in confined or elevated spaces as job duties require.
- Ability to work outdoors in varied weather conditions and in active construction, mining, and industrial environments.
- Ability to wear and properly use required personal protective equipment (PPE).
- Ability to safely operate a company service vehicle and travel to multiple work locations.
Core Competencies
- Safety Mindset: Demonstrates consistent commitment to safe work practices and hazard awareness.
- Technical Proficiency: Applies mechanical knowledge and diagnostic skills to identify and resolve equipment issues.
- Problem-Solving: Evaluates equipment concerns, determines appropriate solutions, and works efficiently to restore operations.
- Accountability: Takes ownership of assigned work, service quality, and follow-through.
- Customer Service: Provides professional, responsive, and solutions-oriented support.
- Adaptability: Adjusts to changing priorities, field conditions, and operational demands.
- Communication: Clearly documents work performed and communicates equipment status, issues, and recommendations.
Success Measures
- Equipment uptime and responsiveness to field service requests.
- Quality, accuracy, and timeliness of repairs.
- Preventative maintenance completion and documentation.
- Reduction in repeat repairs and avoidable equipment downtime.
- Compliance with company safety standards and procedures.
- Effective management of service vehicle inventory, tools, and maintenance costs.
Why Join Us
This is an opportunity to directly influence large-scale mining operations and infrastructure projects while working alongside experienced operational leaders in a dynamic and growing industry. Your work will contribute to the safety, efficiency, and long-term success of critical mining operations.