In this position, you will play an essential operational role by keying and processing member provider selection requests, updating changes through system portals, and handling correspondence claims. You will work independently in a fast-paced setting focused on high-volume production and quality output. The ideal candidate brings at least 1 year of data entry or office experience, types at least 60 WPM with 95% accuracy or better, and takes pride in delivering error-free results. Experience with healthcare claims, appeals, or medical correspondence is preferred, but technical agility, organization, and sharp attention to detail are what will set you apart. Key Responsibilities: Accurately key and process member provider selections and change requests from member portals and system queues. Execute provider terminations by performing membership moves and issuing termination letters. Manually assign provider selections for members unable to route through automated systematic assignment. Identify, track, and report provider selection errors made by call center representatives. Retrieve and process incoming returned mail, faxes, and provider member dis-enrollment requests. Key member and provider correspondence claims while meeting daily quality and productivity targets. Qualifications & Skills: High school diploma or GED equivalent. 1+ years of data entry or general office experience (healthcare, claims, or medical records preferred). Minimum typing speed of 60 WPM with 95% accuracy or higher. Demonstrated ability to focus and maintain high productivity in a fast-paced, high-volume environment. technical proficiency, organizational skills, and acute attention to detail.
salary: $22.99 - $23 per hour shift: First work hours: 8 AM - 4:30 PM education: High School
Responsibilities
Accurately key and process member provider selections and change requests from member portals and system queues. Execute provider terminations by performing membership moves and issuing termination letters. Manually assign provider selections for members unable to route through automated systematic assignment. Identify, track, and report provider selection errors made by call center representatives. Retrieve and process incoming returned mail, faxes, and provider member dis-enrollment requests. Key member and provider correspondence claims while meeting daily quality and productivity targets.
Skills
- Data Entry
- attention to detail
- technical proficiency
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.