Dining Support Team Member | Kalamazoo Country Club

Job Description

What You’ll Be Doing:

*This is not a traditional table-service server role. This position focuses on supporting the restaurant team through food running, preparation support, guest assistance, and operational excellence.

• Multi-task while remaining in constant view of the guest, when applicable
• Communicate effectively with both internal and external guests
• Maintain quality control with regards to all food and beverage product
• Maintain proper product rotation
• Follow all health department / hotel / restaurant policies and procedures regarding food safety and personal hygiene
• Take direction effectively
• Be aware of your surrounding
• Make quick decisions with the benefit of both the restaurant and the business in mind
• Have and utilize a great amount of knowledge of all food and beverage items within the restaurant
• Follow all restaurant guidelines with regards to prepping, heating, re-heating, and serving of food products
• Preparation of food, ensuring consistent quality
• Required to be detailed oriented
• Work well in a team environment
• Responsible for maintaining, setting up, producing food and controlling quality of all food items prepared
• Visually inspects, selects and uses only food items of the highest quality in the preparation of all menu items
• Checks and controls the proper storage of product and portion control, especially high cost meat items
• Keeps all refrigeration, storage, and working areas in clean, working condition to comply with health department regulations
• Ensures all equipment in working areas is clean and in proper working condition
• Reads and employs math skills to appropriately prepare items according to recipes
• Prepares palatable and proper-portioned food for all guests accordance with standardized recipes, preparation methods, portion control, time schedules and sanitary standards
• Follows serving size standards and presentation guidelines
• Workplace will be kept clean and organized during the shift and all applicable cleaning lists will be followed during/following shift
• May be assigned other cleaning duties as necessary
• Responsible for properly storing, labeling, and dating all food items
• Responsible for properly storing food orders and other supplies
• Ensure all meals are prepared in a timely manner
• May be required to assist in the training and development of new associates
• Prepares requisition for supplies and food items for production in work station
• Responsible for the preparation of food items on the menus for the guests according to the Food Production sheets
• Serves food from the production line during meal periods
• Responsible for the assembly, cooking, plating and garnishing of all food products according to Executive Chef’s specifications
• Control the products leaving the kitchen to ensure that each item has been properly accounted
• Complete working knowledge of menu, recipes, assembly and plating specifications
• Ensure that meals are prepared in a timely manner in accordance with Executive Chef’s recipes and assembly procedures
• Prepare and follow daily prep sheets to indicate food levels on hand and amounts required

What You Need for this Position

• Serving experience preferred
• Respect and support fellow team members
• Passionate about the guest experience
• TIPS certifiable
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Occasionally able to lift up to 40 pounds
• Able to safely work with potentially dangerous chemicals and equipment
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

• Medical/Dental/Vision (Full-Time option)
• 401K with 100% match up to 3% (Full-Time option)
• Parental Leave Program (Full-Time Option)
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• Shift meal provided per day
• 10% Discount on GHG outlets
• Discounted hotel rates at Choice Hotels Worldwide

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work in an upscale restaurant
• You will grow your skills and experience in an exciting industry