Shift Manager
Location: Merritt Island, FL (
R10002171)
Requirements:
- High School Diploma or GED, in progress or completed
- Lift up to 50 lbs. and perform physical tasks as needed
- Willing to obtain and maintain food handler and alcohol server permits (if required)
- 2-3 years of work experience
Preferred:
- 1+ year of leadership or supervisory experience preferred
- 2-3 years of work experience retail, restaurant, or food service preferred
Description:
Lead a Winning Team on Your Shift
- Set the tone with a cheerful, can-do attitude that motivates your team
- Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
- Coach team members in real-time, offering guidance and support during every shift
- Address guest concerns with empathy and professionalism, escalating when necessary
Drive Operational Excellence
- Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
- Ensure proper execution of inventory, vendor check-in, and promotional communication
- Oversee key store processes including write-offs, cash wrap, and compliance documentation
- Lead shifts change communication and ensure team alignment throughout the day
Model Communication and Accountability
- Relay important updates from the leadership team to shift associates
- Monitor task completion and provide immediate feedback to drive results
- Support a team culture rooted in accountability, respect, and teamwork
- Step in during busy times or challengesshowing your team what great leadership looks like