About Qualfon
Be the best and make each person's life better.
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 10,001+ employees
- Headquarters
- Highland Park, Michigan
- Founded
- 1995
- Company type
- Privately Held
Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives.
Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.
Specialties
- Call Centers and Contact Centers
- Technical Support
- Business Process Outsourcing (BPO)
- Social Media Support
- Back-Office Processing
- Claims Management
- Customer Service
- Escalations
- Retention
- Sales
- Up-Selling/Cross-Selling
- Proactive Online Chat Services
- Fulfillment
- warehouse
- data analytics
- marketing services
- Direct Mail
- Creative Services
- and Kitting
Company locations
13700 Oakland St, Highland Park, Michigan 48203, US
Calle San Angel, Iztapalapa, CDMX 09530, MX
4401 Innovation Dr, Fort Collins, Colorado 80525, US
105 Live Oaks Gardens, Casselberry, Florida 32707, US
1351 S Waverly Rd, Holland, Michigan 49423, US
300 E Big Beaver Rd, Troy, Michigan 48083, US
6565 Nascar Street, North Las Vegas, NV 89115, US
4 Applegate Drive, Suite A, Suite A, Robbinsville, NJ 08691, US
51 Cragwood Rd, Suite 203, South Plainfield, New Jersey 07080, US
1003 Broad Street, Suite # 101, Johnstown, PA 15906, US
2415 S Austin Ave, Suite 103, Denison, Texas 75020, US
4301 Cambridge Road, Fort Worth , TX 76155, US
2200 Haine Dr, Harlingen, Texas 78550, US
8415 Datapoint Dr, Suite 300, San Antonio, Texas 78229, US
20935 Swenson Dr, Suite 360, Brookfield, Wisconsin 53186, US
Barreal de Heredia, , Heredia 40104, CR
Lot 146 Plantation Providence, East Bank Demerara, GY
Lot 2 Goedverwagting, East Coast Demerara,, GY
Skyrise 3 Bldg, Cebu , 6000, PH
EROS Building Dr. V. Locsin Street & Real Sts., Dumaguete City, Negros Oriental 6200, PH
LinkSY IT Park,, Bantayan Dumaguete City, Negros Oriental 6200, PH
4th Floor of Robinsons Otis Shopping Center, District of Paco,, Old Manila Manila, PH
AIHP Signature Wing A 1st floor,, 418 & 419 Phase IV, Udyog Vihar, Sector 18, Gurugram,, Haryana 122015, IN
Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.
Business areas
- Digital Marketing
- Business Development
- Web Design
- Advertising
- Outsourcing
On LinkedIn
- Followers
- 87,308
- People linked to this company
- 10,298
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
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Employer category
Other employer
Estimated from the company profile. This category has not been confirmed by the employer.