Jobs in the United States

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Added just now
Medical Claim Analyst
Crawford Listings - Global
Remote, United States
May verify coverage on claims by following normal coverage confirmation procedures, as requested. Alerts Team Manager of any errors or discrepancies.
Added just now
MC
Helpdesk Specialist*
Madison, City of (WI)
Madison, WI
- $36.24 to $42.67 USD / hour
…supervision of a Principal IT Specialist or other…
Added 1 min ago
Receptionist - Weekends - Oconomowoc
Rogers Memorial Hospital, Inc.
Oconomowoc, WI
Under the direction of the Intake Manager, the Receptionist operates the hospital’s telephone system console; greets and manages visitors; coordinates requests for information and services…
Added 1 min ago
Lead Therapist - PHP/IOP
Rogers Memorial Hospital, Inc.
Appleton, WI
Collaborate with the Director/Manager of Operations to establish goals that are consistent with the job description duties, program requirements, and mission of the system.
Added 1 min ago
Spa Manager
Marriott
SARASOTA, FL
Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Added 1 min ago
Service Technician (Electrician) - Residential Remodeling
Westshore Home
Franklin, MA
Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication
Added 1 min ago
Sr. Professional Services Consultant
BitSight Technologies
Boston, MA
…strategic direction of multi-account programs. You report to a PS Manager and function as the technical authority on your portfolio, making judgment calls on approach, resourcing, and…
Added 1 min ago
Sr. Professional Services Consultant
BitSight Technologies
Boston, MA
…strategic direction of multi-account programs. You report to a PS Manager and function as the technical authority on your portfolio, making judgment calls on approach, resourcing, and…
Added 1 min ago
W
Auto Care Center Service Manager
Walmart
FAYETTEVILLE, WV
- $19 to $32 USD / hour
…rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
D
District Manager
Driveline
Oak Hill, WV
- $43,888 to $45,000 USD / year
Summary We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific…
Added 1 min ago
Medicare Field Sales- Jefferson WV
Humana
Charles Town, WV
This is a field-based role, and you must live in the designated territory to serve their local community · Must reside in the designated local territory to effectively serve the community
Added 1 min ago
Foster Care Case Manager
BrightSpring Health Services
PRINCETON, WV
Must have two years of experience with case management or related discipline
Added 1 min ago
eCommerce Designer
Abbott Laboratories Inc(ALI)
OH
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 1 min ago
Senior Data Scientist (Remote)
GovCIO
Charleston, WV
Create reference use cases with supporting tutorials, reference code, and training to drive the adoption of cloud tooling for concrete business results
Added 1 min ago
National Sales Training Coordinator
Renewal by Andersen Metro & Midwest
Indianapolis, IN
Do you love keeping a lot of moving pieces running smoothly? As National Sales Training Coordinator, you'll be the engine behind our sales training program. You'll support about 40…
Added 2 mins ago
Medicare Field Sales- Kanawha
Humana
Charleston, WV
This is a field-based role, and you must live in the designated territory to serve their local community · Must reside in the designated local territory to effectively serve the community
Added 2 mins ago
Lead Insurance Product Manager - Part D/PDP
Humana
Charleston, WV
Humana is seeking a Medicare Part D expert to join the team as a Lead Insurance Product Manager who is ready to shape PDP strategy, guide complex decisions and turn regulatory requirements…
Added 2 mins ago
SYSTEMS CLINICAL NUTRITION MANAGER II
Compass Group, North America
Charleston, WV
…in Healthcare" for five consecutive years, and appearing on Training Magazine’s Top 125 Organizations list for six straight…
Added 2 mins ago
Registered Nurse - Nurse Manager
Veterans Affairs, Veterans Health Administration
Martinsburg, WV
Selective Service Registration is required for males born after 12/31/1959
Added 2 mins ago
MI
Bingo Program Manager
McAlister Institute
El Cajon, CA
- $62,400 to $72,800 USD / year
The Bingo Program Manager reports directly to the Chief Financial Officer (CFO) and is responsible for the overall management and administration of bingo operations, including regulatory…
Added 2 mins ago
Defense Deputy Program Manager
KBR Services, LLC
Clearwater, FL
As a Deputy Program Manager (DPM) at a Tier 1 defense manufacturing facility, you will split your time supporting two distinct defense programs, partnering directly with the respective…
Added 2 mins ago
Government Property Supervisor
KBR Services, LLC
Clearwater, FL
As a Government Property Supervisor, you will play a key role in supporting the Government Property Manager throughout the full lifecycle of property management - from acquisition through…
Added 2 mins ago
Junior Financial Analyst
KBR Wyle Services, LLC
Alexandria, VA
Support the TRMC/KBR Program Financial Manager with updating financial spreadsheets with daily transactions for multiple separate projects/lines of accounting. Track and reconcile daily,…
Added 2 mins ago
Business Lines Senior Territory Manager
Liberty Mutual
Plano, TX
We are seeking a results-driven Business Lines Senior Territory Manager to own and lead a defined geographic territory, driving profitable premium growth and strong agency performance…
Added 2 mins ago
Special Education Team Lead - Manager
Deloitte US
Rosslyn, VA
Lead the support team in executing program, policy, and measurement responsibilities for the program.

Quadel Consulting & Training

Customer Service Representative

Phoenix, AZ, United States

$20 USD / hour

Apply on quadel.applytojob.com About employer

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Job details

Pay: $20 USD / hour
Apply by: Feb 10, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

At Quadel, we believe great work starts with great people. That’s why we focus on building teams that care deeply about the communities we serve and the colleagues we work beside every day. We’re currently seeking dedicated professionals who are ready to grow with us and help drive our mission forward.

SUMMARY: Responsible responding to incoming visitors and incoming calls. Provides program customer service to applicants, participants, owners, and the public.

Duties and Responsibilities:

Greet visitors, provide information and direct person to the appropriate person as needed.
Respond to general inquiries from the public about the program.
Look up necessary data in system of record.
Enter notes in system of record regarding visitor name, reason for visit, who was referred to, action needed, etc.
Advise visitors of customer service survey cards and ask to complete and drop in box.
Answer incoming phone calls, provide information and direct caller to the appropriate person as needed.
Respond to general inquiries from the public about the program.
Look up necessary data in system of record.
Enter notes in system of record regarding visitor name, reason for visit, who was referred to, action needed, etc.
Monitor traffic flow and environment in the waiting area.
Complete weekly spreadsheets:
Number of walk in visitors and reasons
Number of phone calls and reasons
Immediately advise HCV Manager and Managing Director of any visitors or callers with issues or complaints regarding discrimination, legal actions, etc.
Treats co-workers with courtesy and fosters a spirit of teamwork.
Adheres to the requirements of the quality management system as applied to this position.
Other duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent. Additional education desirable.
Some business/secretarial correspondence classes preferred but not required.
Attending the Quadel Housing Specialist Training when offered
Three years’ experience in a professional office environment, performing customer service, clerical and administrative functions preferred.

Knowledge, Skills, and Abilities:

Ability to provide friendly and efficient customer service to the public.
Ability to effectively communicate verbally with internal contacts and others as appropriate.
Demonstrated ability to work successfully with socio-economically and ethnically diverse populations.
Ability to complete weekly reports.
Ability to effectively perform with constant interruption.
Ability to read, write and speak English. Proficiency in Spanish or other languages desirable.
Ability to use necessary office equipment, computers and peripherals.

WORKING ENVIRONMENT AND CONDITIONS:

Typical office environment with exposure to moderate noise levels. At times, high volume walk in traffic or phone calls.

COMPETENCIES:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law.

Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.

Employment is contingent upon successful completion of pre‑employment requirements, which may include background screening, pre-employment drug test and verification of credentials.

This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.

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Jobs in the United States