Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.
What you will have an opportunity to do:
Engineering Supervisor Dellshire Resort Where imagination, wonder, and togetherness come to life in extraordinary style.
Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.
The Engineering Supervisor assists the Director of Engineering in overseeing the daily operations of the Engineering Department, ensuring that all building systems, guest rooms, and public areas are maintained in top working conditions. This position provides hands-on technical support, leadership, and guidance to the engineering team while promoting a culture of safety, efficiency, and guest satisfaction. The Engineering Supervisor plays a vital role in ensuring that Dellshire Resort operates smoothly, efficiently, and in alignment with brand standards.
Why You’ll Love Dellshire
- Be part of a resort that blends luxury and adventure into a storybook setting.
- Work with a team that values creativity, collaboration, and connection.
- Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
- Competitive pay
- Comprehensive health, dental, and vision coverage
- Paid time off and holidays
- 401(k) with employer match
- Associate recognition programs
- Exclusive discounts and family perks
- Free employee meal daily
What You’ll Do
- Assist in supervising and coordinating daily maintenance and repair activities throughout the resort property.
- Provide leadership, training, and direction to the engineering team, ensuring work is performed safely, efficiently, and to high standards.
- Perform hands-on maintenance tasks including electrical, plumbing, HVAC, carpentry, and mechanical repairs.
- Support the implementation and documentation of the resort’s preventive maintenance program.
- Inspect guest rooms, equipment, and public areas regularly to ensure safety, functionality, and cleanliness standards are met.
- Respond promptly to maintenance requests from guests and departments, ensuring minimal disruption to operations.
- Monitor inventory of tools, parts, and supplies, and coordinate reordering as necessary.
- Maintain accurate records of work orders, preventive maintenance logs, and completed repairs.
- Assist with training team members in safety procedures, maintenance techniques, and use of equipment.
- Support compliance with OSHA, local building codes, fire safety, and environmental standards.
- Collaborate with the Director of Engineering on special projects, capital improvements, and energy-saving initiatives.
- Ensure proper follow-up and documentation for all emergency repairs or incidents.
- Maintain effective communication with other departments to resolve maintenance issues promptly.
- Perform other related duties or projects assigned by the Director of Engineering.
What are we looking for? Who You Are
- High school diploma or equivalent required; technical or trade school certification preferred.
- Minimum 3–5 years of maintenance or engineering experience in a hotel or resort environment.
- Previous supervisory or team lead experience strongly preferred.
- Strong technical knowledge of mechanical, electrical, HVAC, and plumbing systems.
- Familiarity with preventive maintenance programs and work order systems.
- Ability to read blueprints, schematics, and technical manuals.
- Strong leadership, organizational, and communication skills.
- Proficient in Microsoft Office applications and maintenance management systems (MMS or CMMS).
- Ability to work independently and lead a team in a fast-paced environment.
- EPA Certification or related trade licenses preferred.
Join us in creating something extraordinary. Apply today to bring your passion for sales and hospitality to Dellshire Resort - where every project tells a story, and every story begins with you.
Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an Equal Opportunity Employer Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Compensation:
$22.00 - $22.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.