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Added 1 hour ago
PF
Residential Fire Sprinkler Fitter
Pye-Barker Fire & Safety, LLC
10495 S Progress Way Parker, CO
- $28 to $32 USD / hour
Must have a clean driving record and active driver’s license (if driving is required)
Added 1 hour ago
PF
Fire Sprinkler Fitter
Pye-Barker Fire & Safety, LLC
374 Hobbs Street Tampa, FL
- $20 USD / hour
Must have a clean driving record and active driver’s license (if driving is required)
Added 1 hour ago
Customer Support Representative
Pye-Barker Fire & Safety, LLC
2255 STONE MYERS PARKWAY Grapevine, TX
Added 4 hours ago
Fire Sprinkler Sales Estimator
Pye-Barker Fire & Safety, LLC
Pflugerville, TX
Added 6 hours ago
Security Install Support Technician
Pye-Barker Fire & Safety, LLC
3844 S. HWY 27 Somerset, KY
Added 7 hours ago
Area Sales Leader - Northeast
Pye-Barker Fire & Safety, LLC
Remote, United States
Added 19 hours ago
Outside Sales Representative
Pye-Barker Fire & Safety, LLC
St George, UT
Added 23 hours ago
Outside Sales Representative
Pye-Barker Fire & Safety, LLC
United States
Added 1 day ago
PF
Sprinkler Install Support Technician
Pye-Barker Fire & Safety, LLC
Forestville, MD
- $18 to $20 USD / hour
Must have a clean driving record and active driver’s license (if driving is required)
Added 1 day ago
Sprinkler Apprentice
Pye-Barker Fire & Safety, LLC
5500 Havana Street Denver, CO
Must have a clean driving record and active driver’s license (if driving is required)
Added 1 day ago
Administrative Assistant
Pye-Barker Fire & Safety, LLC
5500 Havana Street Denver, CO
Added 1 day ago
Fire Sprinkler Deficiency Estimator
Pye-Barker Fire & Safety
Bonita Springs, FL
Must possess strong leadership and interpersonal skills
Added 1 day ago
PF
Assistant Office Administrator
Pye-Barker Fire & Safety, LLC
400 Park Center Dr Hollister, CA
- $18 to $20 USD / hour
Added 1 day ago
PF
Fire Sprinkler Foreman
Pye-Barker Fire & Safety, LLC
Sarasota, FL
- $29 USD / hour
Must hold valid state driver's license with acceptable driving record to be approved to drive company vehicle
Added 1 day ago
Support Technician
Pye-Barker Fire & Safety, LLC
3151 Nationway Cheyenne, WY
Must have a clean driving record and active driver’s license (if driving is required)
Added 1 day ago
Warehouse Technician
Pye-Barker Fire & Safety, LLC
Houston, TX
Added 1 day ago
Outside Sales Representative
Pye-Barker Fire & Safety, LLC
280 Heritage Ave Portsmouth, NH
Added 1 day ago
Fire Alarm Install Helper
Pye-Barker Fire & Safety, LLC
Broussard, LA
Must have a clean driving record and active driver’s license (if driving is required)
Added 1 day ago
PF
Fire Extinguisher Technician
Pye-Barker Fire & Safety, LLC
3345 Seldon Ct Fremont, CA
- $25 to $28 USD / hour
Must have a clean driving record and active driver’s license (if driving role)
Added 2 days ago
PF
Administrative Assistant
Pye-Barker Fire & Safety, LLC
Tampa, FL
- $25 to $30 USD / hour
Added 2 days ago
Sprinkler Service Support Technician
Pye-Barker Fire & Safety, LLC
1724 Crestview St Knoxville, TN
Must have a clean driving record and active driver’s license (if driving is required)
Added 2 days ago
Fire Alarm Technician
Pye-Barker Fire & Safety, LLC
Tolleson, AZ
Must have a clean driving record and active driver’s license (if driving is required)
Added 2 days ago
PF
Fire Alarm Service Technician
Pye-Barker Fire & Safety, LLC
4177 S Creek Rd Chattanooga, TN
- $30 to $36 USD / hour
If Driving Role: Must have a clean driving record and active driver’s license
Added 2 days ago
Outside Sales Representative- Fire Extinguishers/Kitchen Hood/Suppression
Pye-Barker Fire & Safety, LLC
Miamisburg, OH
Added 2 days ago
Electronic Sales Representative
Pye-Barker Fire & Safety, LLC
Miamisburg, OH

Closed listing

Pye-Barker Fire & Safety

Customer Support Representative

Grapevine, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. The position is directly responsible for creating an effortless customer experience for external and internal customers by phone or email. The position is also directly responsible for product inquiries, appointment scheduling, and verification, providing support to our branches and field partners, and customers, as well as customer conflict resolution and escalation. The position takes ownership of customer issues and provides complete end-to-end issue resolution by utilizing the resources available.

Essential Duties & Responsibilities:

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Perform other duties assigned by management.

Education/Qualification:

High school diploma or equivalent.
Customer service experience required.
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.

Other Duties:

Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks:

Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short-term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Our Commitment:

Pye-Barker is built on four core values – customer-bias, trust, respect, and commitment – that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what’s right by our customers, community, and one another, each and every day.

Our EEO Statement:

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

About employer

More about this job

Skills

Customer service
Customer experience
Conflict resolution
Communication skills
Active listening
Computer skills
Confidentiality

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