Pumpkin, a subsidiary of IPH, offers premium accident & illness coverage and wellness plans for dogs and cats. Founded in 2020, our plans help families afford advanced diagnostics and treatments – from routine to critical care – so their pets can live longer, healthier lives.
Our nationwide team of 200+ pairs pet health expertise with purpose-built technology to make care without compromise possible. Pumpkin’s deep understanding of the science and finance of veterinary care makes us an asset to our more than 10,000 nationwide veterinary professional partners and is one reason we are trusted by nine out of ten surveyed veterinarians.
Our consumers love us, too. We are the #1-rated pet insurance brand on Google, have a 4.9-star rating on TrustPilot and are one of the fastest-growing pet health companies in the US. We have insured over 230,000 pets and paid more than $176 million in claims since launch. Pumpkin also offers PumpkinNow, the only urgent pay service that can pay pet parents for eligible claims before they pay vet bills - making it one of the fastest claims experiences in pet insurance. Beyond accidents and illnesses, Pumpkin Wellness Club provides preventive care plans that help pay for everything from routine vet visits to grooming.
At Pumpkin, we believe pet parenthood is parenthood. While life with pets looks different than raising human children, the responsibility, commitment, and love run just as deep. That belief is why we exist: to help parents choose the best care for their loved ones – without compromise.
Job Summary:
Pumpkin is seeking a Licensed Sales Representative to drive new business opportunities and expand our customer base through proactive prospecting and strategic sales initiatives. As a Licensed Sales Representative, you will focus on establishing new business, following up on leads through outbound calls and emails, and providing best-in-show service to prospective clients.
Prospective candidates should possess a goal-oriented mindset, concentrating on transforming opportunities into sales while ensuring a high standard of customer satisfaction. The ideal candidate will prioritize the customer, actively listening to their needs and collaborating to achieve optimal sales outcomes. If you have a passion for animals and a desire to educate humans on the importance of uncompromising care for their pets, this role is for you.
Job Location: Remote – United States
This position is remote, and you will work from a home office. Occasionally, travel to the nearest office may be required for in-person activities such as team meetings, training, and culture-building events.
Main Responsibilities:
- Maintain a robust sales pipeline as you complete 20-30 calls per day with a primary focus on closing new business. This will be a mix of inbound and outbound sales calls as well as emails, prioritizing outbound calls to warm leads
- Provide a best-in-show experience and capitalize on every lead with potential customers, educating them on all aspects of Pumpkin's policy and product offerings in order to consistently complete the sale
- Analyze customer motivation by gathering information and exploring concerns while handling objections with ease
- Act as a brand ambassador, establishing and building on positive experiences customers and potential customers have with Pumpkin
- Actively collaborate with your team to provide the best customer experience
- Participate in team meetings, elevating ideas around how to close more sales and/or improve the customer experience
Basic Qualifications:
- Active Property & Casualty Insurance License
- Ability to work Saturday-Wednesday, 11:00am-7:30pm EST
- Bandwidth/internet requirements up to 30 Mbps (Download) and 5 Mbps (Upload)
- 2 years minimum experience in an outbound sales environment with a proven track record in DTC sales, successful lead generation and new business development
- Self-motivated with a results-driven approach
- Ability to work in a fast-paced startup environment
- Adaptable and willing to take on new challenges
- Roll-up-your-sleeves mentality and a proactive approach to problem-solving
- Fluent English communication skills required to interact with customers
Preferred Qualifications:
- Experience in the insurance or animal health industries.
Compensation:
Pay Rate: $22 per hour. This is the rate we reasonably expect to pay at hire. This position is eligible for commission. This position is non-exempt and eligible for overtime. Base pay is one part of a total rewards package that includes the benefits listed below.
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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