Social Work Intern
Providence House Mission Statement:
Providence House keeps kids safe and families together, embracing them with support to enhance stability that strengthens communities.
Major functions:
Train alongside social work staff through observation and co-facilitating services to those inquiring about receiving support from Providence House. Attend training and outreach events also to share about the mission and services.
Location:
East Campus, 11801 Buckeye Road, Cleveland, OH 44114/ West Campus, 2050 West 32nd Street, Cleveland, OH 44113
Reports to:
Clinical Program Manager
Requirements
Job Responsibilities:
Inquiry Referral and Admission Work:
- Act as the frontline staff answering the phone for clients and agencies inquiring for services
- Communicate the mission and services offered with fidelity to the model and program offerings
- Practice strong emotional awareness and self-regulation when speaking to potential clients and agencies partners who are in crisis
- Practice clear, assertive, and non-threatening communication with inquiring individuals and agencies
- Maintain confidentiality and utilize the social work team at-large for assistance when needed to determine eligibility for services, intake assignments, and priority admissions.
- Understand and practice licensing rules and policies pertaining to care, as outlined in DCY state regulations and Providence House handbooks and policy manuals as well as the agency’s accreditation requirements through CARF.
Trauma-informed care and Conscious Discipline practices:
- Practice strong emotional awareness and self-regulation when speaking to potential clients and agencies partners
- Practice clear, assertive, and non-threatening communication with inquiring individuals
- Maintain confidentiality and utilize the social work team at-large for assistance when needed to determine eligibility for services, intake assignments, and priority admissions.
- Ensure the safety and confidentiality of the children in the Providence House facilities.
- Report any knowledge of or reasonable suspicion of child abuse or maltreatment to direct supervisor
General Duties:
- Attend all childcare meetings based on their scheduled internship days/hours, and any other training sessions required for ratio-trained personnel.
- Complete and maintain all necessary training requirements and certifications for direct care employees as defined by State regulations.
- Complete all learning plans and tasks assigned by field instructor and carry out all other requirements per field advisor
- Attend and assist with the organization and execution of Providence House special events including Annual Luncheon, Deck the House, and other speaking engagements or fundraising events as assigned.
- Strives to be culturally competent and supportive of diversity in both service to clients and through professional interactions.