Collide, part of the Propelis Group, provides brand activation solutions across print, promo, digital and fabrication, supporting large and small brands around the world from brand creation to implementation.
Role Purpose
The Account Director is responsible for client relationships, quality, financial performance (P&L and margin) and growth - while identifying and developing new business with new and existing assigned clients.
This is a hybrid role based in Cincinnati
Key Accountabilities
- Provide overall leadership and direction to operations, ensuring projects are delivered to time, resource and budget.
- Build and maintain trusted, strategic relationships with key clients, acting as the senior escalation point and business partner.
- Own account financial performance - profitability, gross margin
- Identify and develop new business opportunities with new and existing clients, owning the sell-in of the full offering.
- Develop communication, promotional and annual business plans for the brands under remit.
- Own quality control across the team, ensuring client expectations are consistently met or exceeded.
- Apply command of the full Collide Service Line, specifically POP and Comps/Samples
Qualifications and Experience
- Education - Bachelor's degree preferred
- Experience - Minimum 5 years in account management / client-facing sales leadership in a Print and/or Marketing Execution company
Skills and Competencies
Technical Skills
- MS Office Suite & Outlook; Mac OS
- Account / project-management and financial-tracking tools
- Budgeting, forecasting and P&L management
Core Competencies
• Strong leadership, strategic insight and inspirational skills
• Excellent communication; ability to influence at senior level
• Commitment to results; drive, tenacity and passion
• Strong presentation, negotiation and relationship-building skills
Leadership Competencies
- Leads, coaches, recruits and develops the account team
- Owns account P&L and commercial performance
- Trusted-advisor / strategic client partnership
- Drives new business and account growth
Key Performance Indicators
- Account profitability / gross margin vs. target
- Revenue growth - net-new and organic
- Client satisfaction and retention
- New business won
About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio. For more information visit: www.TimetoCollide.com
EEO Statement: We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $75,000 USD - $85,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.
Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.