The Temporary, Part-time Gift Processor provides seasonal assistance to Project Open Hand’s Development Team processing donations and making it possible for Project Open Hand to continue to produce the meals with love our community relies on.
This is a high-volume gift processing and data entry position with the majority of gifts coming from individuals responding to large-scale direct mail programs. This is an ideal position for someone who is extremely detail-oriented, who has worked with Salesforce platform, has a basic understanding of mass mailings and/or direct mail fundraising, and is willing to work a 16-hour per week schedule.
QUALIFICATIONS REQUIRED:
- Accurate and detail oriented, possess strong organizational and time management skills and the ability to prioritize.
- Ability to work well under pressure with tight deadlines.
- Excellent oral and written communication skills.
- Ability to act independently and as part of a culturally diverse team.
QUALIFICATIONS DESIRED:
- 1-2 years previous experience processing gifts, with a strong emphasis on data entry.
- Strong proficiency in Windows 7 with proven previous experience with Excel, Microsoft Word and database programs.
- Experience with Salesforce platforms strongly preferred
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Assists with the daily processing of mail donations as well as online donations and monthly Sustainer payments.
- Inputs donations daily into POH donor database, reconciling daily batch.
- Communicates with Development Operations Associate any issues specific to database performance affecting timely processing of holiday gifts.
- Helps Development Operations Associate ensure accurate and timely monthly and FY financial reports.
POH COMPETENCIES:
- Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
- Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
- Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
- Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
- Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
- Ethical: Honest, accountable, maintains confidentiality
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Work environment: The noise level in the work environments involved with this position vary from quiet to loud and will fluctuate from office location to on-site special event production.