Progressive Life Center, Inc. (PLC) provides culturally-sensitivity human services to children, youth and families in the District of Columbia and surrounding Maryland, throughout Greater Philadelphia, and in most of Delaware. PLC’s array of community-based services includes foster care and adoption, independent living for youth aging out of foster care, family preservation, juvenile diversion, and parenting skills training. For more than two decades, PLC has earned accreditation from the prestigious Council on Accreditation (COA) for its demonstration of excellence in the delivery of services and achievement of outcomes. Learn more at plcCommunity.org.
PROGRAM OVERVIEW
Progressive Life Center (PLC) proudly serves as the Administrative Partner for the Department of Youth Rehabilitation Services (DYRS) Community Programming Initiative, connecting court-involved youth and their families to a dynamic network of community-based programs, services, and resources that inspire growth, strengthen families, and create pathways to success. Through its comprehensive Care Coordination Pathway, PLC brings together youth, caregivers, trusted community supports, and service providers to deliver coordinated, individualized support. By building meaningful relationships and fostering collaboration, PLC empowers youth and families to achieve personal goals, reach important milestones, and build brighter futures. Our approach emphasizes individual strengths, personal accountability, skill development, family engagement, community connections, and public safety. Together, we are creating opportunities, strengthening communities, and empowering young people to thrive!
POSITION RESPONSIBILITIES
- Provide managerial, programmatic and fiscal oversight for the Community Programming Initiative (CPI) program
- Partner with the Chief Program Director, Chief Operating Officer, and Comptroller on the strategic direction of the CPI program.
- Develop training and capacity building, quality assurance, and events & activities strategy to meet Department of Youth and Rehabilitation Services (DYRS) contractual requirements.
- Supervise and manage the following positions: training and capacity building coordinator, quality assurance coordinator, events & activities Coordinator, and program operations coordinator.
- Provide indirect managerial oversight to PLC accounting staff under the program.
- Organize consistent, individual meetings with direct reports per PLC’s supervision policy.
- Schedule and facilitate monthly staff meetings to ensure communication, coordination, and collaboration within the PLC CPI program.
- Serve as main point of contact for the DYRS for all matters related to the CPI program.
- Participate in financial, management, programmatic, and strategic meetings with DYRS, subgrantees, and key stakeholders related to the implementation of the CPI program.
- Represent PLC at community events, stakeholder meetings, council hearings, and media appearances as requested.
- Exercise overall responsibility for the project performance and contract compliance related to the CPI program.
- Provide feedback to the DYRS from the subgrantees regarding assessment of the needs of youth and families with the goal of ensuring appropriate services and programs and implement special initiatives as needed.
- Participate in engagement activities related to subgrantees including performance and compliance meetings, trainings and technical assistance sessions, and budget meetings.
- Attend and participate in youth & family engagement activities.
- Ensure program oversight of the subgrantees/contractors working with DYRS to include, by not limited to, contract generation, in-person/on-boarding meetings, meetings with DYRS regarding performance updates/issues, and contract revisions as necessary.
- Lead the process to update or modify standard operating procedures and expectations for subgrantee management.
- In partnership with DYRS, cooperate with all audits, investigations, and formal inquiries related to the CPI program.
- Respond to critical incidents, youth non-compliance, or re-offenses within 24 hours.
- Assist the database administrator with the creation of the CPI program buildout in PLC’s FAMCare and ensure CPI program staff regularly update virtual records/uploads.
- Attend and participate in PLC leadership committee meetings.
- Participate in the Council on Accreditation (COA) reaccreditation process.
- Ensure staff adhere to COA standards assigned to the CPI program.
- Participate in supervision meetings with Chief Program Director.
- Attend and participate in required PLC meetings and trainings.
- Perform other duties as assigned
Additional Selection Criteria:
- Sensitivity to and competence in the cultural differences that are present among PLC’s service population.
- Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
- Ability to work in partnership with other team members.
- Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
QUALIFICATIONS
- Master’s degree can be in Social Work, Public Administration, Management, or other related field from an accredited college/university.
- Professional experience in supervisory administration in a child welfare agency or other human services agency.
- Familiarity with juvenile justice systems, positive youth justice, or youth development frameworks are desirable.
- Minimum five (7) years of direct management experience.
- Knowledge of resources located in Washington, D.C.
- Excellent oral and writing communication skills.
- Proven ability to build service delivery systems serving youth.
- Proficient administrative, verbal, and written communication skills.
- Knowledge of electronic databases and Microsoft Office Suite.
- Demonstrated ability to work with individuals from diverse cultural and economic backgrounds.
- Ability to travel within the Washington Metropolitan area.
- Valid driver’s license and access to reliable vehicles.
- Ability to work on some evenings and weekends as programmatically necessary.
- Certification in NTU™ Service Delivery Model within one (1) year of hire.
BENEFITS
We offer exceptional benefits package with an opportunity for personal and professional growth, which include the following:
- Fringe Benefits – health, dental, vision, retirement fund, and more
- Paid Time Off.
- Hybrid work schedule after 90-days of employment.
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have ability to travel among assigned sites.
- Ability to remain in a stationary position 50% of the time.
- Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Ability to operate a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer); Manual dexterity needed for using a calculator and computer keyboard.
- Ability to position self to stoop kneels, crouch, or crawl.
- Ability to navigate stairwells.
- Ability to communicate with employees/customers/clients; and must be able to exchange accurate information by perceiving the nature of sound, near and far vision, depth perception, providing oral and written information.
- Ability to frequently move files weighing up to 20 pounds throughout the office space.
- Ability to participate in fire drills or other drills during an emergency.
WORK ENVIRONMENT
- Normal office environment indoors.
Equal Opportunity Employer PLC is an equal opportunity employer. PLC does not discriminate in employment on account of race, sex, color, religion, sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military status, or other non-merit-based factors.