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Added 4 hours ago
PH
Material Handler (Sit Down Forklift) 2nd Shift M-F 3pm-11pm
ProAmpac Holdings, Inc.
Phoenix, AZ
- From $18.5 USD / hour
Must have a high school diploma or its equivalency
Added 5 days ago
PH
Production Machine Packer 2nd Shift Monday to Friday 3pm-11pm
ProAmpac Holdings, Inc.
Phoenix, AZ
- From $16.65 USD / hour
Must have a high school diploma or its equivalency
Added 5 days ago
PH
Warehouse Associate (Forklift Operator) (2nd Shift)
ProAmpac Holdings, Inc.
Bethlehem, PA
- $18.5 USD / hour
Must have previous material handling experience · Must possess either a High School diploma or GED
Added 5 days ago
Industrial Electrical Maintenance Technician
ProAmpac Holdings, Inc.
Clinton, MO
+ Must have ability to perform electrical troubleshooting on equipment
Added 5 days ago
Production Machine Operator - Night Shift
ProAmpac Holdings, Inc.
Clinton, MO
Added 5 days ago
Shipping & Receiving Technician
ProAmpac Holdings, Inc.
Lenexa, KS
Forklift certification required or ability to obtain certification
Added 6 days ago
PH
Maintenance Technician (Rotating Days)
ProAmpac Holdings, Inc.
White House, TN
- $26 USD / hour
Able to work 12hr Rotating Day Shift 2-2-3 Schedule
Added 11 days ago
PH
Customer Service Assistant
ProAmpac Holdings, Inc.
Franklin Park, IL
- $22 to $25 USD / hour
Added 11 days ago
PH
Assistant Machine Operator - Converting
ProAmpac Holdings, Inc.
Holbrook, MA
- $18 USD / hour
Added 11 days ago
Slitter Machine Operator
ProAmpac Holdings, Inc.
Greensboro, NC
Added 12 days ago
PH
Press Helper/Material Handler
ProAmpac Holdings, Inc.
Ontario, CA
- From $19 USD / hour
Shift: The position is needed to work an alternative work schedule (AWS) alternating 4 and 3 day 12 hour shifts · Day and night shifts available
Added 12 days ago
PH
Assistant - Converting - (9pm-5am)
ProAmpac Holdings, Inc.
Walden, NY
- $19.5 to $25 USD / hour
Added 13 days ago
Machine Operator
ProAmpac Holdings, Inc.
Auburn, WA
Wage Range: $25.35-27.05 $1.50 night shift differential · 12 hour shifts 2-2-3 schedule
Added 14 days ago
Shift Supervisor - Overnight 12 hr
ProAmpac Holdings, Inc.
Bethlehem, PA
Added 14 days ago
Technician - Maintenance - 1st Shift
ProAmpac Holdings, Inc.
Lenexa, KS
Added 14 days ago
Assistant Operator - Paper Bag Machine
ProAmpac Holdings, Inc.
Cincinnati, OH
Added 15 days ago
PH
Lead Warehouse Associate (3rd Shift)
ProAmpac Holdings, Inc.
Bethlehem, PA
- $20.75 USD / hour
Must have 1 to 3 years working knowledge of all warehouse operations · Must possess good verbal and written communication skills
Added 18 days ago
Sr Human Resources Manager
ProAmpac Holdings, Inc.
Cincinnati, OH
Added 19 days ago
PH
Material Handler (Sit Down Forklift) 1st Shift
ProAmpac Holdings, Inc.
Phoenix, AZ
- From $18.5 USD / hour
Must have a high school diploma or its equivalency
Added 21 days ago
Operator - Extrusion - Night
ProAmpac Holdings, Inc.
Westfield, MA
A unique, "4 on / 4 off" schedule (work 12-hour shifts for 4 days, then get 4 days off) -- only work for half the year
Added 21 days ago
Human Resources Manager
ProAmpac Holdings, Inc.
Beaverton, OR
Added 22 days ago
PH
Electrical Maintenance Technician ( 8am to 8pm)
ProAmpac Holdings, Inc.
Cincinnati, OH
- $28 to $36 USD / hour
Must have industrial experience with 2 to 5 years preferred · Premium pay built into your shift schedule— $1.25-hour night shift
Added 22 days ago
Operator - Press
ProAmpac Holdings, Inc.
Wrightstown, WI
12-hour shifts
Added 22 days ago
PH
Customer Account Representative
ProAmpac Holdings, Inc.
White House, TN
- $25 to $28 USD / hour
After 90-days, 3 days in office and 2 days remote work permitted
Added 24 days ago
Warehouse Associate I (Forklift Experience Required)
ProAmpac Holdings, Inc.
Monroe, OH
Must possess either a High School Diploma or GED · Must have previous forklift experience (1 year experience preferred)

ProAmpac Holdings, Inc.

Customer Service Assistant

Franklin Park, IL, United States

$22 to $25 USD / hour

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Job details

Pay: $22 to $25 USD / hour
Education: High school diploma
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay or shift range: $22 USD to $25 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

ProAmpac is seeking a Customer Service Assistant to join our Franklin Park, IL team!

This is an excellent opportunity for someone who enjoys working with details, learning new systems, and collaborating across departments while building a career with a global packaging organization.

Location: ProAmpac's Franklin Park, IL Production Site

Hours: 7:30am - 3:30pm

Wage: $22-$25/hour (based on experience)

Why ProAmpac:

ProAmpac is a global leader in flexible packaging, driven by our core values of Impact, Involvement, Integrity, Innovation, and Intensity.

We invest in our people with a comprehensive benefits package, including multiple medical, dental, and vision plan options, a 401(k), and generous paid time off. Our collaborative culture and commitment to continuous improvement create opportunities for motivated individuals to learn, contribute, and grow their careers.

Position Summary:

The Customer Service Assistant supports our sales services teams through accurate data entry, document management, and maintenance of customer and product information. This role helps ensure purchase orders and sales-related transactions are recorded correctly to support order fulfillment, billing, and efficient daily operations.

Working closely with Customer Service, Customer Operations, Sales, and Quality , this individual helps maintain reliable records, gather information, and support data-related projects and system improvements.

Essential Duties and Responsibilities

Accurately enter purchase orders, customer details, product information, and transaction data into applicable systems.
Organize and maintain electronic sales documents so records are complete and easily accessible.
Set up new items in the enterprise resource planning (ERP) system , including product attributes, inventory categories, and other required details.
Maintain customer databases by updating contact information and transaction histories.
Review entered data for accuracy, completeness, and adherence to company standards and policies.
Gather and provide information across systems and platforms to support internal requests and workflows.
Collaborate with Customer Service, Customer Operations, Sales, and Quality to obtain information and support daily business needs.
Assist with special projects involving data management, reporting, and system enhancements .
Protect the confidentiality of customer and company information.
Perform other duties as assigned.

Qualifications & Skills

High school diploma or GED required.
Experience in data entry, administrative support, customer service, or a related field is helpful; candidates interested in learning are encouraged to apply.
Experience using Microsoft Office applications , with an emphasis on Excel, Word, PowerPoint, and Outlook.
Strong attention to detail and accuracy when entering and reviewing information.
Strong organizational skills and the ability to maintain clear, accessible records.
Comfortable learning new systems and following established processes.
Collaborative and responsive, with the ability to work effectively across departments.
Ability to handle confidential and sensitive information with discretion.

Ready to put your attention to detail and organizational skills to work? Apply today and grow your career with ProAmpac!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Job Category: Customer Service Full-Time

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More about this job

Skills

Customer service
Sales
Data entry
Document management
Order picking
ERP
Provide information
Data management
Reporting
Confidentiality
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Attention to detail
Organizational skills

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