At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve. JOB TITLE: Lab Assistant SUPERVISOR: Laboratory Manager HOURS PER WEEK: 40hrs/Non-Exempt (Monday-Friday 8:00am - 5:00pm) This position floats between our Beaverton (15950 SW Millikan Way) and Tigard (9250 SW Hall Blvd) locations DEPARTMENT: Laboratory HIRING BONUS: $1,000 after 90 days The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. PRIMARY FUNCTION: Position is responsible for obtaining and processing patient samples. When blood is collected, proper skills and techniques, to minimize discomfort, must be used. Performs limited laboratory testing and result reporting as well as quality control and documentation.
DUTIES AND RESPONSIBILITIES: (* ESSENTIAL FUNCTIONS)
- Identify correct provider orders in Epic; accurately interface them to the laboratory information system (LIS), Orchard. *
- Complete order details in the LIS including clinical information, copy to provider, fasting, comments, etc. Generate Orchard labels to identify patient and collect/label samples per protocol. *
- Collect blood from patients (infant to elderly) using syringes, Vacutainers and butterflies. *
- Provide clear verbal or written instruction to patients for the following collections: urine, sputum, stool. Capably collect throat swabs. *
- Prepare all samples and route them to the correct laboratory for testing: the branch, Downtown core laboratory or reference laboratory. *
- Centrifuge and separate blood as necessary; store at the correct temperature
- Package specimens according to protocol and destination
- Perform and record quality control testing for the following procedures: rapid screens for Strep, mono, influenza and UCG; fingerstick glucoses and hemoglobin; urinalysis (dipstick and microscopic), HSV, VZV, etc.*
- Follow procedures accurately while completing all analyses including: sed rates, all rapid tests (influenza, UCG, mono, influenza), dipstick and microscopic urinalysis, VZV, HSV (based on IQCP),
- fingerstick hemoglobin and glucoses. *
- Perform proficiency testing for appropriate assays.
- Maintain lab records (i.e. quality assurance and quality control) by completing documentation. *
- Ensure adequate inventory of lab related supplies by using Materials Management or contacting the Downtown laboratory or appropriate reference laboratory. *
- Demonstrate a cooperative, approachable manner with management, coworkers, and customers. *
- Consistently display courtesy and respect to any customer or member of the public while in the course and scope of company business. *
- Participate as an active, helpful, team member in a patient-centered medical home. *
- Answer phones; communicate professionally, provide assistance and/or transfer calls when needed. *
- Work effectively at any branch scheduled (South, Beaverton, Northeast, Tigard, Downtown). *
- Clean phlebotomy equipment and lab surface every day and as needed. *
- Assist with disposal of biohazard waste following appropriate safety protocols. *
- Maintain current CPR certification. *
- Present a positive attitude while following all company policies. *
- Other duties as assigned. *
- Maintain regular, in person, work attendance and punctuality, as scheduled.*
REQUIREMENTS:
⦁ High school diploma or equivalent ⦁ Current CPR certification ⦁ One year of experience in phlebotomy, OR completion of an accredited phlebotomy training program, OR one of the following certifications: ASCP (PBT), NHA (CPT), AMT (RPT), NCCT (CPT) or equivalent.
PREFERENCES:
⦁ Willingly establishes and maintains effective, positive, working relationships with patients and staff. ⦁ Interacts and establishes a positive, professional rapport with people over the telephone and in person. ⦁ Values team success. Works to build greater cooperation through good communication, being approachable and demonstrating a positive attitude. ⦁ Able to react calmly and effectively in emergency situations and work under pressure. ⦁ Maximizes efficiency by capably organizing workload and prioritizing tasks. ⦁ Accepts responsibility and demonstrates initiative to complete necessary tasks without direct supervision. ⦁ Capably and effectively multi-tasks without a reduction in the quality of work or service performed in any of the tasks. ⦁ Accepts coaching and constructive criticism to improve both individual and team performance. ⦁ Possesses excellent verbal communication skills; able to convey and receive critical information in a professional manner. ⦁ Possesses proficient computer skills; use mouse and keyboard; proficient in Microsoft Windows and other office software. ⦁ Basic understanding of medical terminology. ⦁ Basic understanding of infection control.
COMPENSATION AND BENEFITS (Benefits eligibility begins at 20hrs/wk):
⦁ 401k plan with employer contributions up to 5% annually ⦁ Roth IRA ⦁ Comprehensive Medical, Dental and Vision insurance ⦁ Flexible Spending Account ⦁ Health Savings Account ⦁ Company provided $10K Group Life/AD&D insurance ⦁ Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity ⦁ Norton Identity Theft Protection (optional) ⦁ Pet Insurance (optional) ⦁ 4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE) ⦁ One paid Wellness day per year ⦁ Seven paid holidays, and 1 partially paid holiday (mid-day closure) ⦁ Employee Assistant Program