WHAT YOU WILL DO ? Enter and maintain financial data for program funding streams and assist with invoices, payment vouchers, and reports. ? Review client files, applications, and payment paperwork for completeness and keep records organized and audit-ready. ? Enter and update data in the department's case management, forms, and document management systems; scan, index, and file documents. ? Help maintain spreadsheets and trackers used to monitor caseloads and spending. ? Answer the Human Services main phone line and provide information and referrals to callers. ? Meet with clients to help complete program applications, collect and verify income documentation, and schedule appointments and follow-ups. ? Support other department programs and projects as assigned. WHAT WE ARE LOOKING FOR ? High School Diploma or GED required; Associate's or Bachelor's degree preferred. ? One year of experience in a professional office environment preferred. ? Proficiency in Microsoft 365 (Excel, Outlook, Word, Teams, SharePoint/OneDrive) required. ? Working knowledge of QuickBooks Online required. ? Experience with ClickUp or similar project management software a plus. ? Experience in Human Services, bookkeeping, or a grant-funded program a plus. ? Attention to detail and accuracy with numbers and records. ? Comfortable working with people who present with substance use, mental and behavioral health, and/or are experiencing homelessness. ? Good written and oral communication skills; comfortable on the phone and with the public. ? Bilingual (English/Spanish) a plus. WHAT WE OFFER Full-time position with the Pike County benefits package, including health insurance, retirement, and paid leave. Salary commensurate with experience.